[Tickets #15080] Re: ActiveSync only works in initial configuration

[noreply at bugs.horde.org]

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Ticket-URL: https://bugs.horde.org/ticket/15080
------------------------------------------------------------------------------
  Ticket           | 15080
  Aktualisiert Von | forum at graf-online.me
  Zusammenfassung  | ActiveSync only works in initial configuration
  Warteschlange    | Synchronization
  Version          | FRAMEWORK_5_2
  Typ              | Bug
  Status           | Feedback
  Priorität        | 1. Low
  Milestone        |
  Patch            |
  Zuständige       | Michael Rubinsky
+Neuer Anhang     | log.zip
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forum at graf-online.me (2022-01-23 07:59) hat geschrieben:

Thanks for the hint - after setting the permission I got a litte further :)

However I still have sync issues :-(

What I have done:
1. Added permissions in horde-->permissions to access horde application
2. Remove the device from activesync configuration
3. deleted the .ost file from outlook to restart initialization, due  
to sync-id issues referred to in the logs

After reinitializing everything Outlook started to download all the  
messages in all folders - that worked perfectly :)

Then I sent a test message to my mailbox and hoped that it'll sync  
also - but it didn't.

Skimming through the logs I found two issues:

########################################################################################
[8391][2022-01-23T07:39:48+00:00] NOTICE: STATE: Error saving state,  
checking if this is due to previous synckey  
{61ed0020-a9b8-4f22-a59c-20c59f45fb64}10 not being accepted by client.
[8391][2022-01-23T07:39:48+00:00] O:   </Folder>
[8391][2022-01-23T07:39:48+00:00] >>>: Collection output peak memory  
usage: 2097152
[8391][2022-01-23T07:39:48+00:00] INFO: COLLECTIONS: Initializing  
state for collection: @Calendar@, synckey:  
{61ed0020-1d04-43e2-b600-20c59f45fb64}2
[8391][2022-01-23T07:39:48+00:00] >>>: STATE: Loading state for  
synckey {61ed0020-1d04-43e2-b600-20c59f45fb64}2
[8391][2022-01-23T07:39:48+00:00] >>>: STATE: Initializing message  
diff engine for A00722152 (@Calendar@)
[8391][2022-01-23T07:39:48+00:00] >>>:  
Horde_Core_ActiveSync_Driver::getSyncStamp(@Calendar@, 1259);
[8391][2022-01-23T08:39:48+01:00] >>>: STATE: Using SYNCSTAMP 1259 for  
A00722152.
[8391][2022-01-23T08:39:48+01:00] >>>:  
Horde_Core_ActiveSync_Driver::getServerChanges(@Calendar@, 1259, 1259,  
0, 0, 1, 100, )
[8391][2022-01-23T08:39:48+01:00] >>>: Fetching changes for calendar  
using MODSEQ.
[8391][2022-01-23T08:39:48+01:00] >>>: Polling for SOFTDELETE items in  
calendar collection
[8391][2022-01-23T08:39:48+01:00] ERR: Permission Denied
[8389][2022-01-23T07:39:48+00:00] INFO:  
----------Horde_Core_ActiveSync_Driver::authenticate() attempt for  
Stefan at graf-online.me----------
[8389][2022-01-23T07:39:48+00:00] INFO: ----------PING request  
received for user Stefan at graf-online.me
[8389][2022-01-23T07:39:48+00:00] >>>: STATE: Device entry exists for  
4C7CB7925B3442B59E878E5CC56280B4, updating userAgent, version, and  
supported.
[8389][2022-01-23T07:39:48+00:00] INFO: ----------Request being  
handled for device: 4C7CB7925B3442B59E878E5CC56280B4, of type:  
WindowsOutlook15, supporting protocol version: 14.0, using  
Horde_ActiveSync v2.41.5
###########################################################################################

1. There is an issue with the STATE as it cant be saved due to the client
2. There is a Permission Denied error in the calendar area


I the added permissions for kronolith in the horde  
configuration-->permissions section. But this didn't help.

Any suggestions what is missing?

The attached log ist the full log of the sync attempt of outlook -  
starting right at the beginning and repeats where it got the issues.

Thanks for your support!

BR
Stefan



forum at graf-online.me (2022-01-23 07:59) hat hochgeladen: log.zip

https://bugs.horde.org/h/services/download/?app=whups&actionID=download_file&file=log.zip&ticket=15080&fn=%2Flog.zip