[commits] [Wiki] changed: FAQ/Admin/Troubleshoot

[Jan Schneider]

jan  Thu, 20 Jan 2011 06:31:12 -0500

Modified page: http://wiki.horde.org/FAQ/Admin/Troubleshoot
New Revision:  7.22
Change log:  Fix syntax

@@ -22,12 +22,11 @@
  : Check that PHP sessions are working at all using the sessions test  
on the {{/horde/test.php}} test script. : If not, make sure that your  
browser accepts cookies. Otherwise check  
http://www.php.net/manual/en/ref.session.php for more information and  
hints.
  : Try logging in with the default PHP session handler if you  
configured a custom session handler in Horde's setup. : If this works,  
something is broken with your custom session handler setup or backend.  
Continue troubleshooting there.
  : If using Horde 3.1.2 or later, change the configuration to allow  
non-cookie, url-based sessions. : If this works, cookies aren't stored  
in your browser. This could be caused by the browser configuration or  
a faulty session cookie setup, see the next point. If you already  
locked yourself out of Horde, edit the configuration file  
{{horde/config/conf.php}} manually and set  
{{$conf['session']['use_only_cookies'] = false;}}.
  : Make sure that you are using the correct cookie domain and path  
settings in Horde's setup. : Cookies are not stored in the browser if  
you don't use a FQDN (fully qualified domain name), e.g.  
``http://localhost/horde/``, or if the specified cookie path  
({{/horde}} by default) doesn't match the webroot of your Horde  
installation, e.g. ``http://webmail.example.org/``,  
``http://www.example.org/horde-3.1.2/``. To find this, go to the Horde  
configuration page on the General tab, and the last box on that page  
says "What path should we set cookies to?". Alternatively, in  
conf.php, look for the value $conf['cookie']['path']. Set that to the  
base URL for horde.
-: If session.auto_start is set to 1 in the php.ini file the login  
page will loop. Set it to 0.
-: Delete any cookies in your browser for Horde to test any of the  
above changes - otherwise wrong cookies might be stored in your  
browser and the above actions still fail
-: Check the session storage
-: By default sessions are stored on the file system, check that your  
hard-disc partitions still have plenty of room for session storage.
+: If session.auto_start is set to 1 in the php.ini file the login  
page will loop. : Set it to 0.
+: Delete any cookies in your browser for Horde to test any of the  
above changes. : Otherwise wrong cookies might be stored in your  
browser and the above actions still fail
+: Check the session storage. : By default sessions are stored on the  
file system, check that your hard-disc partitions still have plenty of  
room for session storage.

  +++ After logging in the message "Last login: Never" is displayed. Always.
  You didn't configure a permanent preference backend like SQL or  
LDAP. Preference backends are used to store user settings and personal  
stuff like the last login time. As an administrator go the the setup  
screen for Horde, select the {{Preference System}} tab, and enter the  
necessary settings. The {{PHP Sessions}} backend does //not// store  
the user settings permanently. You might also need to create some  
storage resource in the backend of your choice, e.g. a table in your  
SQL database or a scheme in your LDAP directory. But this is covered  
in the [http://www.horde.org/horde/docs/?f=INSTALL.html installation  
documentation].