[commits] [Wiki] changed: FAQ/Admin/Troubleshoot

[Jan Schneider]

jan  Wed, 31 Oct 2012 13:11:24 +0100

Modified page: http://wiki.horde.org/FAQ/Admin/Troubleshoot
New Revision:  76
Change log:  Update log file location

@@ -8,11 +8,11 @@
  +++ A blank white screen appears, or the browser opens a download  
dialog instead of displaying the screen, or the screen is not rendered  
completely

  In order to get an idea of what really happened, take a look in the  
web server's error log, in which more verbose errors should be found,  
at least if you properly configured  
[http://de2.php.net/manual/en/ref.errorfunc.php error logging in your  
PHP setup].

-Possible reasons could be a fatal PHP error, not being displayed to  
the browser (which is a good thing on production systems, but bad if  
you are trying to hunt down a  
problem)[http://www.php.net/manual/en/ref.errorfunc.php#ini.display-errors],  
or a segfaulting server process (happens most times in the  
[http://www.php.net/manual/en/ref.imap.php c-client library] while  
using IMP). If you correctly configured your web server and PHP to log  
all errors, you should find more information in your web server's or  
PHP's log files, or whereever you log the errors (syslog etc.).
+Possible reasons could be a fatal PHP error, not being displayed to  
the browser (which is a good thing on production systems, but bad if  
you are trying to hunt down a  
problem)[http://www.php.net/manual/en/ref.errorfunc.php#ini.display-errors],  
or a segfaulting server process (happens most times in the  
[http://www.php.net/manual/en/ref.imap.php c-client library] while  
using IMP 4 or older). If you correctly configured your web server and  
PHP to log all errors, you should find more information in your web  
server's or PHP's log files, or whereever you log the errors (syslog  
etc.).

-Another place to see is the Horde log which is being configured in  
Horde's setup. By default Horde is logging to the file /tmp/horde.log.
+Another place to see is the Horde log which is being configured in  
Horde's setup. By default Horde is logging to the syslog if using  
Horde 4 or later, resp. to the file /tmp/horde.log if using Horde 3 or  
older.

  +++ After logging in users are immediately thrown back to the login screen
  +++ The login screen keeps reloading constantly
  If looking at the Horde log file you see a successful login attempt,  
and the login screen doesn't contain any error message, or the login  
screen keeps reloading while you are using the "Automatic"  
authentication driver, e.g. during the initial setup.