[commits] [Wiki] changed: ActiveSync

[Michael Rubinsky]

mrubinsk  Wed, 23 Jul 2014 16:09:22 +0000

Modified page: http://wiki.horde.org/ActiveSync
New Revision:  266
Change log:  Make this line more obvious.

@@ -276,9 +276,9 @@
  If all else fails and you can't figure out the issue, we will be  
happy to try to help you work it out, but you should be able to  
check/provide us with the following:

  * Be sure to check the notes in the chart above for your specific  
device. This might be a known issue, or a workaround may be known.
  * Check the web server error logs and see if there are any PHP  
errors being logged.
-* Configure Horde to send !ActiveSync log messages to a separate  
logfile. This is configured on the !ActiveSync tab of Horde's  
configuration screen.
+* **Configure Horde to send !ActiveSync log messages to a separate  
logfile. This is configured on the !ActiveSync tab of Horde's  
configuration screen.**
  * If you are able to, it would also be useful to run a wireshark  
session to capture the network communication.
  * In some cases, it might be useful for us to see the affected  
device's state records in the database.

  ++++ Using tshark (command line wireshark) to obtain a network capture