[cvs] [Wiki] changed: FAQ/Admin/Troubleshoot/IMP

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guest [207.28.196.18]  Wed, 04 Oct 2006 10:49:29 -0700

Modified page: http://wiki.horde.org/FAQ/Admin/Troubleshoot/IMP
New Revision:  1.7
Change log:  Added "Internet Explorer cannot send messages" topic

@@ -235,4 +235,21 @@
  
  ++++ IMP displays the headers of the message in the message part.
  
  See TurckMMCacheTroubleshooting.
+
+++++ Internet Explorer cannot send messages.
+
+After composing a message with Internet Explorer and hitting send, the message is not sent and the user either sees a blank page or is returned to an empty message composition page. This has to due with IE's privacy settings. If the privacy settings are set to "Medium High" or above and a privacy policy is not set on the server, then users may experience this problem. This issue can be resolved either by modifying the clients, or by adding a privacy policy to the server.
+
+If the number of Internet Explorer clients is small, it may be feasible to change the clients. Ask users to do one of:
+1. Use a different browser
+2. Lower Internet Explorer's privacy setting to "Medium". (Please note that this may increase the risk that users will experience malware.)
+3. In Internet Explorer's privacy options, set the Imp server to always allow cookies.
+
+Another solution is to define a privacy policy on the server. That is beyond the scope of this document, but here are several references if you need help getting started:
+[http://www.w3.org/TR/p3pdeployment The Platform for Privacy Preferences 1.0 Deployment Guide]
+[http://www.awardsites.com/tutorials/w3c/p3p_privacy-01.htm Creating A P3P Compliant Privacy Policy]
+[http://www.w3.org/P3P/ P3P: The Platform for Privacy Preferences]
+[http://www.sitepoint.com/article/p3p-cookies-ie6/2 P3P, Cookies and IE6.0: A Case Study]
+[http://www.p3pwriter.com/LRN_111.asp P3P Compact Policy]
+[http://p3ptoolbox.org/guide/section2.shtml#I What is P3P and How Does it Work?]