[cvs] [Wiki] changed: ICantGetMyMail

[Chuck Hagenbuch]

chuck  Thu, 11 Oct 2007 13:00:12 -0700

Modified page: http://wiki.horde.org/ICantGetMyMail
New Revision:  1.4
Change log:  revised language (suggestions from my poet mother :)

@@ -1,9 +1,9 @@
-+ Help! I can't access my email!
++ Help! I can't access/delete/read/send my email.

-If you've been sent to this page, then you have probably written to a Horde
project member or mailing list asking for help with your email. You've lost
your password, your server seems to be down, and/or something isn't working.
As you might guess from the existence of this page, we get these emails
often. We honestly don't get any satisfaction out of sending anyone to a
form response (i.e. this page), but the reality is we are
[http://en.wikipedia.org/wiki/Open-source_software open source] developers
who are not paid to develop and support the software we give away for free.
So unfortunately we can't help you.
++++ We do not host your email; Horde doesn't host anyone's email.

-++ Horde doesn't host anyone's email
+If you've been sent to this page, then you have probably written to a Horde
project member or mailing list asking for help with your email. You've lost
your password, your server seems to be down, and/or something isn't working.
However, the Horde project is a software project. We freely provide our
software for anyone to use. But this software is then setup and maintained
by individuals at your hosting provider. We no longer have any control over
how it works and we cannot troubleshoot it. We have no access to your email
or your account.

-The [http://www.horde.org/ Horde project] is a software project. We do not
host your email. It is quite likely that your hosting provider //does// use
Horde, but just because they use our software doesn't mean we can do
anything about your account. We freely provide our software for anyone to
use. But this software is then setup and maintained by individuals at your
hosting provider - we no longer have any control over how it works. You need
to talk to whoever actually runs your email access for you. This might be
your ISP or it might be someone else that you paid for web hosting or for
your domain name.
+You need to talk to whoever actually runs your email access for you. This
might be your ISP or it might be someone else that you paid for web hosting
or for your domain name.

 Good luck sorting things out.