[cvs] [Wiki] changed: ICantGetMyMail

[Jan Schneider]

jan  Wed, 16 Jan 2008 16:57:28 -0500

Modified page: http://wiki.horde.org/ICantGetMyMail
New Revision:  2.0
Change log:  Add Tips on Finding your Web Hosting Provider

@@ -4,6 +4,13 @@

 If you've been sent to this page, then you have probably written to a Horde
project member or mailing list asking for help with your email. You've lost
your password, your server seems to be down, and/or something isn't working.
However, the Horde project is a software project. We freely provide our
software for anyone to use. But this software is then setup and maintained
by individuals at your hosting provider. We no longer have any control over
how it works and we cannot troubleshoot it. We have no access to your email
or your account.

 You need to talk to whoever actually runs your email account for you. This
might be your ISP or it might be someone else that you paid for web hosting
or for your domain name.
+
++++ Tips on Finding your Web Hosting Provider
+
+* If possible, check your email for statements, welcome notices,
informational updates, etc.
+* If possible, check your email for messages with the words hosting,
account, package, or your site name.
+* Check your banking records for monthly payments.
+* Check to see if your Web Host put any information in the WHOIS Record
(registration information) for your site.

 Good luck sorting things out.