[cvs] [Wiki] changed: ICantGetMyMail

[Michael Slusarz]

slusarz  Wed, 25 Jun 2008 17:42:02 -0400

Modified page: http://wiki.horde.org/ICantGetMyMail
New Revision:  2.1
Change log:  good chance an IT person might be able to help

@@ -1,11 +1,11 @@
  + Help! I can't access/delete/read/send my email.

  +++ We do not host your email; Horde doesn't host anyone's email.

-If you've been sent to this page, then you have probably written to a  
Horde project member or mailing list asking for help with your email.  
You've lost your password, your server seems to be down, and/or  
something isn't working. However, the Horde project is a software  
project. We freely provide our software for anyone to use. But this  
software is then setup and maintained by individuals at your hosting  
provider. We no longer have any control over how it works and we  
cannot troubleshoot it. We have no access to your email or your account.
+If you've been sent to this page, then you have probably written to a  
Horde project member or mailing list asking for help with your email.  
You have lost your password, your server seems to be down, and/or  
something isn't working. However, the Horde project is a software  
project. We freely provide our software for anyone to use. But this  
software is then setup and maintained by individuals at your hosting  
provider (or business, or university, etc.). We no longer have any  
control over how it works and we cannot troubleshoot it. We have no  
access to your email or your account.

-You need to talk to whoever actually runs your email account for you.  
This might be your ISP or it might be someone else that you paid for  
web hosting or for your domain name.
+You need to talk to whoever actually runs your email account for you.  
This might be your ISP, it might be someone else that you paid for web  
hosting or for your domain name, or it might be your IT  
person/department.

  +++ Tips on Finding your Web Hosting Provider

  * If possible, check your email for statements, welcome notices,  
informational updates, etc.