[dev] whups configuration
tim
email at teletechnics.com
Wed Mar 31 00:55:44 PST 2004
Whilst configuring whups I came across a couple of points.
QUOTE
What email address should be used to send ticket email? If this is left empty, email will come from the user who updated the ticket, as long as we can find an email address for them. It is recommended that you specify an address here.
This field is required.
UNQUOTE
leave it empty to use the from of te creater, but the field is
required....
QUOTE
Should we always send ticket email to one or more addresses? Listeners for the ticket will always get email as configured below; this is for archiving purposes or for a tracking list, etc. Seperate multiple email addresses with commas.
This field is required.
UNQUOTE
another field where one is told you can leave it empty, but it is
required.
And with that, if you leave those fields empty and try to Generate
Tickets Configuration it simply returns you to the configuration
screens of whups again, without any error. It is only obvious that
something it didn't save by when you go to the "Email settings" screen
and see that the text is marked in red.
Just something for the TODO list, and yep I'd love to give a patch, but
heck I wouldn't have a clue where to start with this one and I know
you guys would probably be able to do this in 5 mins, compared to my 5
hours to figure out and change. And I'm using CVS version of last
night.
cheers,
tim.
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