[horde] Hermes <-> Whups

Michael C. Ibarra ibarra at hawk.com
Tue Jul 5 11:33:50 PDT 2005


Quoting Chuck Hagenbuch <chuck at horde.org>:

> Quoting "Michael C. Ibarra" <ibarra at hawk.com>:
>> I am currently using whups (tickets) as well as hermes (time tracking).
>>  I was wondering if anyone, other than myself, thought it might be a
>> good idea to have the jobtype in hermes the same as the queue name in
>> whups.  As far as I can tell, their is no relationship between these
>> two.
> Not right now, no.
>> As a consulting firm we will use whups to open a trouble ticket for a
>> client, typically the same client that we use for time tracking/billing
>> with hermes, making the association above desirable.
> I think having some sort of link would be great. I'm not sure exactly
> how it should work, though.

Why not just use the same field for a queue that is created when you 
create a client in turba?  Just my $.02, and of course, no patches to 
come :-)


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