[horde] Fwd: RE: [whups] Good Morning!

[Jan Schneider]

----- Weitergeleitete Nachricht von MBurns at mobilemini.com -----
     Datum: Thu, 25 Aug 2005 16:06:51 -0700
       Von: MBurns at mobilemini.com
Antwort an: MBurns at mobilemini.com
   Betreff: RE: [whups] Good Morning!
        An: jan at horde.org

I never thanked you for assistance.  I was able to get in and do what is
necessary to make the necessary changes to whups.  I wonder if you have any
recommendations on backing up this system?  It is currently running on an
old desktop computer.
Thanks, Mike

-----Original Message-----
From: Jan Schneider [mailto:jan at horde.org] Sent: Monday, August 22, 
2005 7:41 AM
To: whups at lists.horde.org
Subject: Re: [whups] Good Morning!

Zitat von MBurns at mobilemini.com:

> I recently took over as Network Admin and my predecessor used Whups for
our
> helpdesk system.  Unfortunately, I know little to nothing about this
> application.  It seems to be working fine but I do need to make some
> administrative changes to who can take tickets and who automatically get
> assigned tickets.  I am assuming there is some sort of administrative
> interface, but am not sure where to go from here.  Can a kind hearted
person
> give me some pointers?  A doc file would be a great place to start!

You can configure and administrate Whups if logging in as an admin. You 
define admins in Horde's configuration. To configure Horde you need to 
login as an admin. :-D
But you can also edit the admins manually in horde/config/conf.php, in 
the $conf['auth']['admins'] item.

Jan.

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----- Ende der weitergeleiteten Nachricht -----


Jan.

-- 
Do you need professional PHP or Horde consulting?
http://horde.org/consulting/