[horde] Help with looping gollem

Thu Jan 17 05:14:31 UTC 2008

    When I first installed gollem on my system, it worked great.  Then I 
didn't use it for a while, and now when I try to use it, it just sits 
there refreshing every second.  I'm not sure what may have changed, nor 
where - it has been a while since I last used it and certainly some 
things may have changed on the server.  I need to figure out what's 
causing this looping and hopefully figure out what the actual cause is 
and fix it.

    Horde framework 3.1.5
    Imp-h3 4.1.5
    Turba-h3 2.1.5
    Kronolith-h3 2.1.6
    Nag-h3 2.1.3
    Ingo-h3 1.0.2
    Mnemo-h3 2.1.1
    Gollem-h3 1.0.3
    Forwards-h3 3.0.1
    Passwd-h3 3.0.1
    Vacation-h3 3.0.1

    The application is set to authenticate using Imp.  Running the 
gollem tests everything comes back without any errors.

    So, I can hit my URL and get the IMP login.  I log in and get the 
Horde screen.  I can go into any of the applications, no problem.  
However, when I click on the file manager, the main frame goes white and 
it just sits there refreshing every second.

    Looking at the horde.log file, I see this:

Jan 16 21:48:28 HORDE [notice] [imp] Login success for kirash 
[71.237.89.8] to {imap.pcraft.com:993} [on
line 154 of "/var/www/webmail/horde/imp/redirect.php"]

Jan 16 21:49:16 HORDE [notice] [gollem] Login success for User kirash 
[71.237.89.8] using backend ftp. [on line 93 of 
"/var/www/webmail/horde/gollem/redirect.php"]

    Looking at the webserver log file (which is also where PHP is 
logging its errors), I see this in the access file:

71.237.89.8 - - [16/Jan/2008:21:51:32 -0700] "GET 
/gollem/login.php?backend_key=ftp&change_backend=1 HTTP
/1.1" 302 38 "http://mail.pcraft.com/services/portal/sidebar.php" 
"Mozilla/5.0 (Windows; U; Windows NT 5.
1; en-US; rv:1.8.1.11) Gecko/20071127 Firefox/2.0.0.11"

71.237.89.8 - - [16/Jan/2008:21:51:32 -0700] "GET /gollem/manager.php 
HTTP/1.1" 302 38 "http://mail.pcraf
t.com/services/portal/sidebar.php" "Mozilla/5.0 (Windows; U; Windows NT 
5.1; en-US; rv:1.8.1.11) Gecko/20
071127 Firefox/2.0.0.11"

71.237.89.8 - - [16/Jan/2008:21:51:33 -0700] "GET 
/gollem/login.php?selectlist_login=1&url=http%3A%2F%2Fm
ail.pcraft.com%2Fgollem%2Fmanager.php HTTP/1.1" 302 38 
"http://mail.pcraft.com/services/portal/sidebar.ph
p" "Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.11) 
Gecko/20071127 Firefox/2.0.0.11"

71.237.89.8 - - [16/Jan/2008:21:51:34 -0700] "GET 
/gollem/redirect.php?autologin=1&actionID=login&backend
_key=ftp HTTP/1.1" 200 38 
"http://mail.pcraft.com/services/portal/sidebar.php" "Mozilla/5.0 
(Windows; U;
Windows NT 5.1; en-US; rv:1.8.1.11) Gecko/20071127 Firefox/2.0.0.11"

71.237.89.8 - - [16/Jan/2008:21:51:34 -0700] "GET /gollem/manager.php 
HTTP/1.1" 302 38 "-" "Mozilla/5.0 (
Windows; U; Windows NT 5.1; en-US; rv:1.8.1.11) Gecko/20071127 
Firefox/2.0.0.11"

71.237.89.8 - - [16/Jan/2008:21:51:35 -0700] "GET 
/gollem/login.php?selectlist_login=1&url=http%3A%2F%2Fm
ail.pcraft.com%2Fgollem%2Fmanager.php HTTP/1.1" 302 38 "-" "Mozilla/5.0 
(Windows; U; Windows NT 5.1; en-U
S; rv:1.8.1.11) Gecko/20071127 Firefox/2.0.0.11"

71.237.89.8 - - [16/Jan/2008:21:51:35 -0700] "GET 
/gollem/redirect.php?autologin=1&actionID=login&backend
_key=ftp HTTP/1.1" 200 38 "-" "Mozilla/5.0 (Windows; U; Windows NT 5.1; 
en-US; rv:1.8.1.11) Gecko/2007112
7 Firefox/2.0.0.11"

    And finally, looking at the (remote) FTP server that gollem is 
trying to get into, it's secure file shows:

Jan 16 19:51:30 ivanhoe xinetd[865]: START: ftp pid=30656 
from=206.168.220.50
Jan 16 19:51:31 ivanhoe xinetd[865]: EXIT: ftp pid=30656 duration=1(sec)
Jan 16 19:51:32 ivanhoe xinetd[865]: START: ftp pid=30657 
from=206.168.220.50
Jan 16 19:51:32 ivanhoe xinetd[865]: EXIT: ftp pid=30657 duration=0(sec)
Jan 16 19:51:34 ivanhoe xinetd[865]: START: ftp pid=30658 
from=206.168.220.50
Jan 16 19:51:34 ivanhoe xinetd[865]: EXIT: ftp pid=30658 duration=0(sec)

    I'm lost as to where to start looking for this problem.  If I ssh 
into the webmail server, and then FTP to the remote server, it works 
just fine, so I know it's not a connectivity or authentication problem 
with the user/password combination.  Something in Gollem quit (or 
perhaps something in Horde)...

    Help anyone?

-- 
H | It's not a bug - it's an undocumented feature.
  +--------------------------------------------------------------------
  Ashley M. Kirchner <mailto:ashley at pcraft.com>   .   303.442.6410 x130
  IT Director / SysAdmin / Websmith             .     800.441.3873 x130
  Photo Craft Imaging                       .     3550 Arapahoe Ave. #6
  http://www.pcraft.com ..... .  .    .       Boulder, CO 80303, U.S.A. 