[horde] my Horde filters do not work

[Chuck Hagenbuch]

Quoting Joe Harkins <joehark at earthlink.net>:

> I haven't taken it to Hostgator because I thought that Horde would  
> have a better idea as to how to diagnose the issue and suggest a fix.

Not without knowing some details of your system. Hostgator runs the  
cpanel install (so two steps removed from the software we distribute  
already) and knows your setup.

> But if you respond that I should take it to Hostgator I will. Please  
> let me know?

Yes.

> As for which version of Horde v # I have, I've looked every place  
> where I expect it might be but can find nothing anywhere that tell  
> me which it is. Where is it, please?

lib/version.php, in docs/*, in the help interface...

> As to which filtering back end I am using, I have only the one  
> filter system that is provided in Horde. If you wish I can send you  
> screen shots or even send you direct email with Horde webmail access  
> to one of the accounts and you are welcome to look.  Or do I  
> mis-undertsand the question?

Yes, you misunderstand the question. Ask Hostgator what your system is.

-chuck