[horde] horde Digest, Vol 2307, Issue 1
Kenneth Miles
kenneth at kmiles.co.uk
Wed Feb 4 10:41:45 UTC 2009
>
> Zitat von Kenneth Miles <kenneth at kmiles.co.uk>:
>
>> I have managed to get the Whups ticket system to work, Tickets
>> (whups) H3 (1.0), but when logged in as guest the ticket state box
>> is empty so preventing a new ticket being raised by a guest.
>
> And do you have any states defined in the ticket type administration?
>
> Jan.
>
States are defined and it works when a user is logged on but not for a guest.
I got around it by changing if (Auth::getAuth()) in
/usr/share/horde/whups/lib/Forms/CreateTicket.php
function CreateStep3Form(&$vars)
{
global $whups_driver, $conf;
parent::Horde_Form($vars, _("Create Ticket - Step 3"));
$states = $whups_driver->getStates($vars->get('type'), 'unconfirmed');
$attributes = $whups_driver->getAttributesForType($vars->get('type'));
$queue = $vars->get('queue');
$info = $whups_driver->getQueue($queue);
/* if (Auth::getAuth())*/ {
$states2 = $whups_driver->getStates($vars->get('type'),
array('new', 'assigned'));
if (is_array($states2)) {
$states = $states + $states2;
}
}
Regards, Kenneth.
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