[horde] Whups problem creating tickets

Jan Schneider jan at horde.org
Wed Jul 15 21:18:40 UTC 2009


Zitat von Ruben Squartini <ruben at auger.org.ar>:

> Hi people!
>
> I'm running Horde Groupware Webmail Edition 1.2.3 (all latest stable  
> versions) and added Whups module (1.0).
>
> After creating Queues, Types, Status and Priorities (in the right  
> order and so), when I try to create a ticket it shows the steps (1,  
> 2, 3) and finally when it tries to save the ticket is fails.

How? What happens?

> Horde has (temporary) permission to write on the whole "whups"  
> directory. No Horde log messages, but Apache points the following  
> error:
>
> [Tue Jul 07 22:57:34 2009] [error] [client 168.96.148.111] File does  
> not exist: /usr/share/horde3/js/builder.js, referer:  
> http://webmail.auger.org.ar/whups/ticket/create.php
>
> When I checked on this Whups is trying to use "builder.js" from  
> Horde HEAD branch to create the ticket but FRAMEWORK_3 is used for  
> "stable". I tried upgrading to 1.0.1-cvs with no success, same error  
> again.

Sounds like a bug. Please create a ticket at bugs.horde.org. That  
shouldn't keep you from creating tickets though.

> Can I use Whups stable in the standard HGWE?

Yes.

Jan.

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