[horde] Whups problem creating tickets

Ruben Squartini ruben at auger.org.ar
Mon Jul 27 13:44:24 UTC 2009


Hi people!

I know I already sent this mail, sorry but it's something I can't  
solve without Horde group help...

=====> Begin <=====

I'm running Horde Groupware Webmail Edition 1.2.3 (all latest stable  
versions) and added Whups module (1.0).

After creating Queues, Types, Status and Priorities (in the right  
order and so), when I try to create a ticket it shows the steps (1, 2,  
3) and finally when it tries to save the ticket is fails.

Horde has (temporary) permission to write on the whole "whups"  
directory. No Horde log messages, but Apache points the following error:

[Tue Jul 07 22:57:34 2009] [error] [client 168.96.148.111] File does  
not exist: /usr/share/horde3/js/builder.js, referer:  
http://webmail.auger.org.ar/whups/ticket/create.php

When I checked on this Whups is trying to use "builder.js" from Horde  
HEAD branch to create the ticket but FRAMEWORK_3 is used for "stable".  
I tried upgrading to 1.0.1-cvs with no success, same error again.

Can I use Whups stable in the standard HGWE?

What else I need to do in that case?

================================================
Installed applications:
Horde Groupware Webmail Edition     1.2.3
kronolith                           H3 (2.3.1)
Gollem                              H3 (1.1)
Vacation                            H3 (3.1)
Passwd                              H3 (3.1)
Dimp)                               H3 (1.1.2)
Imp                                 H3 (4.3.4)
Mimp                                H3 (1.1.1)
Hermes                              H3 (1.0)     (not yet in production)
Turba                               H3 (2.3.1)
Ingo                                H3 (1.2.1)
Whups                               H3 (1.0.1-cvs)
Mnemo                               H3 (2.2.1)
Horde                               3.3.4
Forwards                            H3 (3.1)
Nag                                 H3 (2.3.2)

======> End <======

Regards,

==========================================================================
Ruben Squartini                        Administrador Tecnico y de Sistemas
Proyecto Observatorio Pierre Auger                  Av. San Martin (N) 304
Malargue - Mendoza - Argentina               Tel.: +54 2627 471556/562/579
==========================================================================

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