[horde] Whups problem creating tickets
Ruben Squartini
ruben at auger.org.ar
Mon Jul 27 13:44:24 UTC 2009
Hi people!
I know I already sent this mail, sorry but it's something I can't
solve without Horde group help...
=====> Begin <=====
I'm running Horde Groupware Webmail Edition 1.2.3 (all latest stable
versions) and added Whups module (1.0).
After creating Queues, Types, Status and Priorities (in the right
order and so), when I try to create a ticket it shows the steps (1, 2,
3) and finally when it tries to save the ticket is fails.
Horde has (temporary) permission to write on the whole "whups"
directory. No Horde log messages, but Apache points the following error:
[Tue Jul 07 22:57:34 2009] [error] [client 168.96.148.111] File does
not exist: /usr/share/horde3/js/builder.js, referer:
http://webmail.auger.org.ar/whups/ticket/create.php
When I checked on this Whups is trying to use "builder.js" from Horde
HEAD branch to create the ticket but FRAMEWORK_3 is used for "stable".
I tried upgrading to 1.0.1-cvs with no success, same error again.
Can I use Whups stable in the standard HGWE?
What else I need to do in that case?
================================================
Installed applications:
Horde Groupware Webmail Edition 1.2.3
kronolith H3 (2.3.1)
Gollem H3 (1.1)
Vacation H3 (3.1)
Passwd H3 (3.1)
Dimp) H3 (1.1.2)
Imp H3 (4.3.4)
Mimp H3 (1.1.1)
Hermes H3 (1.0) (not yet in production)
Turba H3 (2.3.1)
Ingo H3 (1.2.1)
Whups H3 (1.0.1-cvs)
Mnemo H3 (2.2.1)
Horde 3.3.4
Forwards H3 (3.1)
Nag H3 (2.3.2)
======> End <======
Regards,
==========================================================================
Ruben Squartini Administrador Tecnico y de Sistemas
Proyecto Observatorio Pierre Auger Av. San Martin (N) 304
Malargue - Mendoza - Argentina Tel.: +54 2627 471556/562/579
==========================================================================
====================
El contenido del presente mensaje y sus adjuntos, es confidencial,
privado y de uso exclusivo de los destinatarios a los cuales esta
dirigido, pudiendo contener información privilegiada y legalmente
protegida. Queda prohibida la revisión, divulgación, publicación,
modificación, copia, distribución o acción en relación con esta
información, por personas o entidades distintas al destinatario. Si
usted, por alguna razón, lo ha recibido por error, por favor tenga la
amabilidad de re-enviarlo al remitente y eliminarlo de su sistema. Las
opiniones contenidas son exclusivas de su autor y no representan
necesariamente, la opinión del Observatorio o sus Instituciones
asociadas. Muchas gracias!
http://www.auger.org.ar
This e-mail transmission and it's attachments are confidential,
private and of exclusive use of their legal recipients, can content
legally privileged information. If you are not the intended recipient,
you are hereby notified that any disclosure, copying, distribution, or
reliance upon the contents of this e-mail is strictly prohibited. If
you have received this e-mail transmission in error, please reply to
the sender, so that the Observatory can arrange for proper delivery,
and then please delete the message from your system. Opinions
expressed are exclusive from the author and are not necessarily shared
or supported by the Observatory or partner Institutions. Thank you!
http://www.auger.org.ar
More information about the horde
mailing list