[horde] Activesync not working

Michael J Rubinsky mrubinsk at horde.org
Wed Sep 7 05:00:59 UTC 2011


Quoting Louis-Philippe Allard <lp.allard.1 at gmail.com>:

> Hello,
>
>   My Activesync is still not working.  Actually its getting worst. Just
> upgraded to the latest horde framework with
>
>   "pear upgrade -a -B- c horde" and NO errors whatsoever.  Reconfigured the
> config files and updated the DB schemas.
>
>   Symptoms:
>
>   Multiple (up to 30+) copies of the same event in Kronolith with exact
> same properties while there is only one on the iphone;
>   Most items of my calendar (NOT ALL OF THEM) are being duplicated;
>   Copies of the same event on the WRONG days;
>   Some events have wrong hours;
>   ALL events of the last 3 to 4 months have not been deleted/modified in
> Kronolith while they were on the iphone;
>   SOME events of the future have not been deleted/modified in Kronolith
> while they were on the iphone;
>
>   A few months ago, I've mailed this mail-list to inform that I had
> *severe* problems with activesync, and basically since then, I tried to
> completely avoid Kronolith because every time I do something with it and it
> sync to my iphone, everything gets screwed up.  I must say that contacts
> are working perfectly, which makes me believe that the problem is
> kronolith.

Not sure what's going on with your setup, but AS is working perfectly  
for me on many different devices, including iPhone/iPad/iPodTouch.  
Also working fine on my normal day-to-day Android phone. I'm fairly  
hard on my calendar, and edits on the server and/or devices sync fine  
both ways. Something obviously is very broken on your setup.

>   Today I decided to sync clean by deleting the exchange account on the
> iphone and resync'ing everything.
>
>   3 questions:
>
>   1-Whats going on?

With what, exactly? If you are asking about the above posted issues, I  
have no idea until I see a *complete* sync log, server log, horde log,  
and possibly wiretrace. As mentioned, this is working fine here.  
Duplicate events are usually due to some error during the sync process  
that prevents the server from recording the sync state. Would need to  
see the above mentioned logs to further track down. No idea about the  
mismatched dates/times. I have not yet come across such a bug report  
yet. Possibly a problem with timezones, datetime format being stored  
in the database.

>   2-How do I delete several events at the same time?

 From Kronolith? You can't. You can manually remove the event entries  
from the kronolith_events table if you like, though.

>   3-How do I export the calendar? The Import/Export menu entry is supposed
> to be there but unless I am becoming blind, I cant see it...

 From the dynamic interface, it's on the calendar detail dialog (click  
on the arrow to the right of the calendar name in the sidebar). From  
the traditional interface, it's an application menu item.

>   When I successfully export my calendar I will try to re-sync with my
> iphone and send the AS log to this maillist.

Could also be potentially corrupt data in kronolith. You can try  
creating some new events on a fresh calendar, or alternatively try  
importing only a few of your events one at a time to see if one of the  
events is triggering the errors.

-- 
mike

The Horde Project (www.horde.org)
mrubinsk at horde.org



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