[horde] Integrity constraint violation - ActiveSync

[Michael J Rubinsky]

Quoting Helmut Schiefer <Helmut at 4Schiefer.de>:

> Dear List,
>
> I'm not sure if I post my message to the right list. If not then  
> please give me a hint to right list.
>
> I activated active sync on my horde portal (highest stable release),  
> it worked well for IPAD and IPhone.
>
> Today I try to connect the smartphone of my wife and active sync  
> runs into an error. It was possible to sync all contact data but it  
> crashes during calendar synchronization.
>
> I got the following error:
> 2012-01-03T15:08:49+01:00 NOTICE: [SAMSUNG1358533041817568] Error  
> saving state for synckey {4f030b32-ce00-4079-b669-09450a86010a}15:  
> SQLSTATE[23000]: Integrity constraint violation: 1062 Duplicate  
> entry '{4f030b32-ce00-4079-b669-09450a86010a}15' for key 'PRIMARY' -  
> removing previous sync state and trying again.
>
> I figure out the event in kronolith and I delete them. After that I  
> do the next try and I got the following message:
> 2012-01-03T15:29:47+01:00 NOTICE: [SAMSUNG1358533041817568] Error  
> saving state for synckey {4f030b32-ce00-4079-b669-09450a86010a}15:  
> SQLSTATE[23000]: Integrity constraint violation: 1062 Duplicate  
> entry '{4f030b32-ce00-4079-b669-09450a86010a}15' for key 'PRIMARY' -  
> removing previous sync state and trying again.
>
> So I think it isn't a problem of the event date.
>
> I do the initial sync of that the device, nothing there before.
> SmartPhone: Samsung Galaxy ACE.
>
> Any I idea what I can do to find the problem?

To start with, make sure you enable the custom synclog on the  
ActiveSync admin page. Remove the account from the device and try  
again after enabling the device logging. There is most likely an error  
with something in some of your events that AS is not handling  
correctly. See http://wiki.horde.org/ActiveSync for more  
ideas/instructions.


-- 
mike

The Horde Project (www.horde.org)
mrubinsk at horde.org

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