[horde] Activesync | WP7 cannot sync

Martin Hochreiter linuxbox at wavenet.at
Sun Jan 29 15:20:54 UTC 2012


Hi!

I have a massive problem with one user and its wp 7(.5) phone.

If I configure active sync, as I did on the iphone, wm 6.5 and android
it ends in that error message on the phone:


xxx.xxxx.xxx requires that certain security policies be enforced before 
you can sync your information. Contact a support person or your service 
provider. Last tried x minutes ago. Error code:
The error code is 0x85010013.

I tried to force provision - to turn of provision (but still if 
provision is turned off completely
there is this line "PROVISION request received for user user_user" in 
the log)

Is there a solution or workaround for that?

-------------- log -------------------------
2012-01-29T14:33:23+01:00 INFO: Horde_ActiveSync_Driver_Horde::logon 
attempt for: user_user
2012-01-29T14:33:24+01:00 DEBUG: [] OPTIONS request received for user 
user_user
2012-01-29T14:33:26+01:00 INFO: Horde_ActiveSync_Driver_Horde::logon 
attempt for: user_user
2012-01-29T14:33:26+01:00 DEBUG: [8BCFCF4D1B57DEA7E3C2FA17703BC03C] 
FOLDERSYNC request received for user user_user
2012-01-29T14:33:26+01:00 DEBUG: [8BCFCF4D1B57DEA7E3C2FA17703BC03C] 
Device entry does not exist, creating it.
2012-01-29T14:33:26+01:00 DEBUG: [8BCFCF4D1B57DEA7E3C2FA17703BC03C] 
Device entry does not exist for user user_user, creating it.
2012-01-29T14:33:26+01:00 INFO: Request being handled for device: 
8BCFCF4D1B57DEA7E3C2FA17703BC03C Supporting protocol version: 2.5
2012-01-29T14:33:26+01:00 INFO: [Horde_ActiveSync::handleFolderSync] 
Beginning FOLDERSYNC
2012-01-29T14:33:26+01:00 DEBUG: [8BCFCF4D1B57DEA7E3C2FA17703BC03C] 
Checking policykey for device  Key: 0 User: user_user
2012-01-29T14:33:26+01:00 DEBUG: [8BCFCF4D1B57DEA7E3C2FA17703BC03C] 
loadDeviceInfo: user_user
2012-01-29T14:33:26+01:00 DEBUG: [8BCFCF4D1B57DEA7E3C2FA17703BC03C] 
Stored key: 0
2012-01-29T14:33:26+01:00 INFO: User user_user logged off
2012-01-29T14:33:27+01:00 INFO: Horde_ActiveSync_Driver_Horde::logon 
attempt for: user_user
2012-01-29T14:33:27+01:00 DEBUG: [8BCFCF4D1B57DEA7E3C2FA17703BC03C] 
PROVISION request received for user user_user
2012-01-29T14:33:27+01:00 DEBUG: [8BCFCF4D1B57DEA7E3C2FA17703BC03C] 
loadDeviceInfo: user_user
2012-01-29T14:33:27+01:00 DEBUG: Resetting PING state
2012-01-29T14:33:27+01:00 INFO: Request being handled for device: 
8BCFCF4D1B57DEA7E3C2FA17703BC03C Supporting protocol version: 2.5
2012-01-29T14:33:27+01:00 DEBUG: I <Provision:Provision>
2012-01-29T14:33:27+01:00 DEBUG: I <Provision:Policies>
2012-01-29T14:33:27+01:00 DEBUG: I <Provision:Policy>
2012-01-29T14:33:27+01:00 DEBUG: I <Provision:PolicyType>
2012-01-29T14:33:27+01:00 DEBUG: I      MS-WAP-Provisioning-XML
2012-01-29T14:33:27+01:00 DEBUG: I </Provision:PolicyType>
2012-01-29T14:33:27+01:00 DEBUG: I </Provision:Policy>
2012-01-29T14:33:27+01:00 DEBUG: I </Provision:Policies>
2012-01-29T14:33:27+01:00 DEBUG: I </Provision:Provision>
2012-01-29T14:33:27+01:00 DEBUG: O <Provision:Provision>
2012-01-29T14:33:27+01:00 DEBUG: O <Provision:Status>
2012-01-29T14:33:27+01:00 DEBUG: O    1
2012-01-29T14:33:27+01:00 DEBUG: O <Provision:Status/>
2012-01-29T14:33:27+01:00 DEBUG: O <Provision:Policies>
2012-01-29T14:33:27+01:00 DEBUG: O <Provision:Policy>
2012-01-29T14:33:27+01:00 DEBUG: O <Provision:PolicyType>
2012-01-29T14:33:27+01:00 DEBUG: O      MS-WAP-Provisioning-XML
2012-01-29T14:33:27+01:00 DEBUG: O <Provision:PolicyType/>
2012-01-29T14:33:27+01:00 DEBUG: O <Provision:Status>
2012-01-29T14:33:27+01:00 DEBUG: O      1
2012-01-29T14:33:27+01:00 DEBUG: O <Provision:Status/>
2012-01-29T14:33:27+01:00 DEBUG: O <Provision:PolicyKey>
2012-01-29T14:33:27+01:00 DEBUG: O      5887728924
2012-01-29T14:33:27+01:00 DEBUG: O <Provision:PolicyKey/>
2012-01-29T14:33:27+01:00 DEBUG: O <Provision:Data>
2012-01-29T14:33:27+01:00 DEBUG: O <wap-provisioningdoc><characteristic 
type="SecurityPolicy"><parm name="4131" value="0"/><parm name="4133" 
value="1"/></characteristic><characteristic 
type="Registry"><characteristic 
type="HKLM\Comm\Security\Policy\LASSD\AE\{50C13377-C66D-400C-889E-C316FC4AB374}"><parm 
name="AEFrequencyType" value="1"/></characteristic><characteristic 
type="HKLM\Comm\Security\Policy\LASSD"><parm name="DeviceWipeThreshold" 
value="10"/></characteristic><characteristic 
type="HKLM\Comm\Security\Policy\LASSD"><parm name="CodewordFrequency" 
value="5"/></characteristic><characteristic 
type="HKLM\Comm\Security\Policy\LASSD\LAP\lap_pw"><parm 
name="MinimumPasswordLength" value="5"/></characteristic><characteristic 
type="HKLM\Comm\Security\Policy\LASSD\LAP\lap_pw"><parm 
name="PasswordComplexity" 
value="1"/></characteristic></characteristic></wap-provisioningdoc>
2012-01-29T14:33:27+01:00 DEBUG: O <Provision:Data/>
2012-01-29T14:33:27+01:00 DEBUG: O <Provision:Policy/>
2012-01-29T14:33:27+01:00 DEBUG: O <Provision:Policies/>
2012-01-29T14:33:27+01:00 DEBUG: O <Provision:Provision/>
2012-01-29T14:33:27+01:00 INFO: User user_user logged off


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