[horde] Whups - An appropriate person has been notified of this request.

Samuel Wolf samuel_wolf at web.de
Fri Feb 10 16:15:59 UTC 2012

>>> The users in "Edit Queues" -> "Users responsible for this Queue"?
>>> I only receive a mail when I assign a ticket to me.
>>If you asign the ticket then yes, only the person assigned gets notified. If not, then all users responsible for the queue.
>I add a new test queue and two responsible users over the horde GUI, but same result, first email after assign the ticket.
>Maybe I forgot something in the config, but what?
>Whups 2.0.1

Found it out:

Send only a email after assign.

$conf['mail']['incl_resp'] = false;
Send to all responsible users the email.
$conf['mail']['incl_resp'] = true;
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