[horde] Whups - An appropriate person has been notified of this request.
samuel_wolf at web.de
Fri Feb 10 16:15:59 UTC 2012
>>> The users in "Edit Queues" -> "Users responsible for this Queue"?
>>> I only receive a mail when I assign a ticket to me.
>>If you asign the ticket then yes, only the person assigned gets notified. If not, then all users responsible for the queue.
>I add a new test queue and two responsible users over the horde GUI, but same result, first email after assign the ticket.
>Maybe I forgot something in the config, but what?
Found it out:
Send only a email after assign.
$conf['mail']['incl_resp'] = false;
Send to all responsible users the email.
$conf['mail']['incl_resp'] = true;
SMS schreiben mit WEB.DE FreeMail - einfach, schnell und
kostenguenstig. Jetzt gleich testen! http://f.web.de/?mc=021192
More information about the horde