[horde] Problem with sending mail via mobile interface
Michael M Slusarz
slusarz at horde.org
Mon Nov 5 04:03:56 UTC 2012
Quoting Jens Grüntjes <jens.gruentjes at ebira.de>:
> Zitat von Michael M Slusarz <slusarz at horde.org>:
>
>> Quoting Jens Grüntjes <jens.gruentjes at ebira.de>:
>>
>>> Zitat von Jens Grüntjes <jens.gruentjes at ebira.de>:
>>>
>>>> Zitat von Michael M Slusarz <slusarz at horde.org>:
>>>>
>>>>> Quoting Jens Grüntjes <jens.gruentjes at ebira.de>:
>>>>>
>>>>>> Hello list,
>>>>>>
>>>>>> when I send a mail via smartphone I receive an error message
>>>>>> saying "Beim Versenden der Nachricht ist ein Fehler
>>>>>> aufgetreten: Ungültige E-Mail-Adresse ( )." In English it means
>>>>>> something like "Error while sending mail: Invalid
>>>>>> E-Mail-Address ( )." (Sorry, I could not get the english
>>>>>> message because changing the language at the login page seems
>>>>>> to be overwritten by some preference I guess, so the error
>>>>>> message is in german.)
>>>>>>
>>>>>> Obviously the E-Mail-Address is empty. In the Horde-Logfile I
>>>>>> find the following entry
>>>>>>
>>>>>> 2012-10-31T09:49:04+00:00 ERR: HORDE [imp] Ungültige
>>>>>> E-Mail-Adresse ( ). [pid 10135 on line 1155 of
>>>>>> "/var/www/horde/imp/lib/Compose.php"]
>>>>>>
>>>>>> It is interesting that the mail is however sent to the
>>>>>> recipient but does *not* show up in my sent-mail folder. Did I
>>>>>> misconfigure something?
>>>>>
>>>>> My guess is that the charset of your DB changed and you did not
>>>>> convert your values (Horde/IMP can't do this for you).
>>>>>
>>>>> michael
>>>>
>>>> Which values are you referring to? I *guess* that nothing in the
>>>> databases although it is possible that changes were made during a
>>>> mysql-upgrade in the last time. But I know that I didn't make any
>>>> changes to databases myself. I am not a DB-specialist but I can
>>>> see that all tables in the horde-related DBs have the collation
>>>> set to "utf8_general_ci". Can you tell me how to find out if the
>>>> values in the DB have the wrong charset?
>>>>
>>>> But apart from that, should the error also occur if the
>>>> recipient's name does not contain any special chars like umlauts?
>>>> It's only a guess.
>>>>
>>>> --
>>>> Viele Grüße
>>>> Jens
>>>
>>> I tried to debug a bit, so here is some output while trying to
>>> send a mail via mobile. As there are other users using horde at
>>> the same time it is possible that I mixed up some log entries
>>> and/or I forgot some lines. Maybe you can tell me which lines are
>>> interesting for further debugging.
>>
>> Check your identity. Is your from address:
>>
>> Jens Grüntjes <jens.gruentjes at ebira.de>
>>
>> as opposed to:
>>
>> "Jens Grüntjes" <jens.gruentjes at ebira.de>
>>
>> That first e-mail address is invalid. We probably weren't so
>> strict previously in allowing that, but now we are. If verified,
>> we should probably upgrade this in an upgrade task.
>>
>> michael
>>
>> ___________________________________
>> Michael Slusarz [slusarz at horde.org]
>
> In the mobile interface (I hope that's what you mean by identity)
> the From-Address shows up as
>
> Jens Grüntjes <jens.gruentjes at ebira.de>
>
> So there are no "" around my name. In the horde identities I can't
> see the "" either but I think they shouldn't be there or should they?
I tested this personally, and this doesn't matter - the identity is
correctly converted to a valid e-mail address when sending when the
personal part of the email address contains non-7bit characters.
You'll either have to debug yourself or else try deleting your
identity and re-adding and see if that helps.
michael
___________________________________
Michael Slusarz [slusarz at horde.org]
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