[horde] Problem with sending mail via mobile interface

Michael M Slusarz slusarz at horde.org
Mon Nov 5 04:03:56 UTC 2012


Quoting Jens Grüntjes <jens.gruentjes at ebira.de>:

> Zitat von Michael M Slusarz <slusarz at horde.org>:
>
>> Quoting Jens Grüntjes <jens.gruentjes at ebira.de>:
>>
>>> Zitat von Jens Grüntjes <jens.gruentjes at ebira.de>:
>>>
>>>> Zitat von Michael M Slusarz <slusarz at horde.org>:
>>>>
>>>>> Quoting Jens Grüntjes <jens.gruentjes at ebira.de>:
>>>>>
>>>>>> Hello list,
>>>>>>
>>>>>> when I send a mail via smartphone I receive an error message  
>>>>>> saying "Beim Versenden der Nachricht ist ein Fehler  
>>>>>> aufgetreten: Ungültige E-Mail-Adresse ( )." In English it means  
>>>>>> something like "Error while sending mail: Invalid  
>>>>>> E-Mail-Address ( )." (Sorry, I could not get the english  
>>>>>> message because changing the language at the login page seems  
>>>>>> to be overwritten by some preference I guess, so the error  
>>>>>> message is in german.)
>>>>>>
>>>>>> Obviously the E-Mail-Address is empty. In the Horde-Logfile I  
>>>>>> find the following entry
>>>>>>
>>>>>> 2012-10-31T09:49:04+00:00 ERR: HORDE [imp] Ungültige  
>>>>>> E-Mail-Adresse ( ). [pid 10135 on line 1155 of  
>>>>>> "/var/www/horde/imp/lib/Compose.php"]
>>>>>>
>>>>>> It is interesting that the mail is however sent to the  
>>>>>> recipient but does *not* show up in my sent-mail folder. Did I  
>>>>>> misconfigure something?
>>>>>
>>>>> My guess is that the charset of your DB changed and you did not  
>>>>> convert your values (Horde/IMP can't do this for you).
>>>>>
>>>>> michael
>>>>
>>>> Which values are you referring to? I *guess* that nothing in the  
>>>> databases although it is possible that changes were made during a  
>>>> mysql-upgrade in the last time. But I know that I didn't make any  
>>>> changes to databases myself. I am not a DB-specialist but I can  
>>>> see that all tables in the horde-related DBs have the collation  
>>>> set to "utf8_general_ci". Can you tell me how to find out if the  
>>>> values in the DB have the wrong charset?
>>>>
>>>> But apart from that, should the error also occur if the  
>>>> recipient's name does not contain any special chars like umlauts?  
>>>> It's only a guess.
>>>>
>>>> -- 
>>>> Viele Grüße
>>>> Jens
>>>
>>> I tried to debug a bit, so here is some output while trying to  
>>> send a mail via mobile. As there are other users using horde at  
>>> the same time it is possible that I mixed up some log entries  
>>> and/or I forgot some lines. Maybe you can tell me which lines are  
>>> interesting for further debugging.
>>
>> Check your identity.  Is your from address:
>>
>> Jens Grüntjes <jens.gruentjes at ebira.de>
>>
>> as opposed to:
>>
>> "Jens Grüntjes" <jens.gruentjes at ebira.de>
>>
>> That first e-mail address is invalid.  We probably weren't so  
>> strict previously in allowing that, but now we are.  If verified,  
>> we should probably upgrade this in an upgrade task.
>>
>> michael
>>
>> ___________________________________
>> Michael Slusarz [slusarz at horde.org]
>
> In the mobile interface (I hope that's what you mean by identity)  
> the From-Address shows up as
>
> Jens Grüntjes <jens.gruentjes at ebira.de>
>
> So there are no "" around my name. In the horde identities I can't  
> see the "" either but I think they shouldn't be there or should they?

I tested this personally, and this doesn't matter - the identity is  
correctly converted to a valid e-mail address when sending when the  
personal part of the email address contains non-7bit characters.

You'll either have to debug yourself or else try deleting your  
identity and re-adding and see if that helps.

michael

___________________________________
Michael Slusarz [slusarz at horde.org]



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