[horde] sent mails are not saved in sent-mail

Jan Schneider jan at horde.org
Wed Nov 21 12:27:39 UTC 2012


Zitat von Jens Grüntjes <jens.gruentjes at ebira.de>:

> Zitat von steffo76 at gmx.de:
>
>> -------- Original-Nachricht --------
>>> Datum: Wed, 21 Nov 2012 09:09:01 +0000
>>> Von: "Jens Grüntjes" <jens.gruentjes at ebira.de>
>>> An: horde at lists.horde.org
>>> Betreff: Re: [horde] sent mails are not saved in sent-mail
>>
>>> Zitat von steffo76 at gmx.de:
>>>
>>>> -------- Original-Nachricht --------
>>>>> Datum: Wed, 21 Nov 2012 07:55:01 +0000
>>>>> Von: "Jens Grüntjes" <jens.gruentjes at ebira.de>
>>>>> An: horde at lists.horde.org
>>>>> Betreff: Re: [horde] sent mails are not saved in sent-mail
>>>>
>>>>> Zitat von Michael M Slusarz <slusarz at horde.org>:
>>>>>
>>>>> > Quoting Jens Grüntjes <jens.gruentjes at ebira.de>:
>>>>> >
>>>>> >> Hello list,
>>>>> >>
>>>>> >> after running a pear upgrade yesterday a couple of Horde_* packages
>>>>> >> were upgraded.
>>>>> >>
>>>>> >> After those upgrades I encounter an error every time I send mail a
>>>>> >> mail saying "Message sent successfully, but not saved to
>>>>> >> sent-mail". The horde-log shows
>>>>> >>
>>>>> >> 2012-11-21T07:14:12+00:00 INFO: HORDE [imp] 192.168.0.160 Message
>>>>> >> sent to Jens Gruentjes <jens.gruentjes at provider.de> from jens [pid
>>>>> >> 31751 on line 866 of "/var/www/horde/imp/lib/Compose.php"]
>>>>> >> 2012-11-21T07:14:12+00:00 ERR: HORDE [imp] Der E-Mail-Server konnte
>>>>> >> den Inhalt der Nachricht nicht auswerten. Can not process the
>>>>> >> binary data [pid 31751 on line 382 of
>>>>> >> "/var/www/horde/imp/lib/Imap.php"]
>>>>> >>
>>>>> >> The error message "Can not process the binary data" seems to be an
>>>>> >> error code from the cyrus mail server we're running.
>>>>> >>
>>>>> >> I tried sendign with and without signature, with empty mail-body,
>>>>> >> with text, but no difference. Saving sent messages always worked
>>>>> >> but seems to be broken after the upgrades from yesterday.
>>>>> >> Unfortunately I don't have the output from the pear upgrade command.
>>>>> >>
>>>>> >> Can someone help me out?
>>>>> >
>>>>> > Sounds like your IMAP server is broken.  An IMAP log is needed to
>>>>> > confirm this.
>>>>> >
>>>>> Yesterday I only upgraded horde packages and there were no changes on
>>>>> the IMAP server. I rather thought something in the upgrades was broken.
>>>>>
>>>>> I'm using Debian squeeze and cyrus-imapd-2.2 Version:
>>> 2.2.13-19+squeeze3
>>>>>
>>>>> Here is a line from my cyrus-log when I send a mail through imp
>>>>> Nov 21 08:50:45 boromir in.imapproxyd[2114]: cmd_logout: IMAP_Write()
>>>>> to client failed on sd [7]: Broken pipe
>>>>>
>>>>> I found furthermore a lot of lines like the following but those
>>>>> messages already occurred before I upgraded yesterday:
>>>>> Nov 21 08:50:04 boromir in.imapproxyd[2114]: IMAP_Line_Read():
>>>>> connection closed prematurely.
>>>>
>>>> I'm not sure if 2.2 supports this but could you try to turn on
>>>> telemetry logging in cyrus ? Basically you just create a directory
>>>> which has the name of the user you are testing this with and make it
>>>> writeable for the uid cyrus runs under:
>>>>
>>>> http://wiki.kolab.org/index.php/Cyrus_imap_telemetry_logging
>>>>
>>> Telemetry logging is turned on but it creates quite big log files. I
>>> *think* that this is the interesting part, but if you say I should
>>> better post the whole log file, I will do so.
>>>
>>> <snip>
>>>
>>> <1353488808<6 STATUS "user.eug" (RECENT)
>>>> 1353488808>* STATUS user.eug (RECENT 0)
>>> 6 OK Completed
>>> <1353488808<C64 UNSELECT
>>>> 1353488808>C64 BAD Please select a mailbox first
>>> <1353488817<2 APPEND "INBOX.sent-mail" (\seen) ~{577+}
>>>> 1353488817>2 NO [UNKNOWN-CTE] Can not process the binary data
>>
>> This is a problem in cyrus. I have no idea if this is the same  
>> problem as in 2.4.16 but apparently changes in the imap_client  
>> library in horde hit a but in cyrus. According to the cyrus people  
>> this will be fixed soon in 2.4.17. I have no idea about the debian  
>> 2.2 packages. Maybe it is possible to downgrade the imap_client  
>> library until cyrus gets fixed to get things up and running ?
>
> I don't hope that the Debian-package of cyrus gets fixed soon. So I  
> think the only way is to downgrade the horde packages. Can you  
> please tell me which package exactly has to be downgraded?
>
> If I downgrade that means that I should no longer use pear upgrade  
> until either the Debian package is fixed or the horde library no  
> longer triggers the particular bug in cyrus?
> -- 
> Viele Grüße
> Jens

We're discussing this on the dev mailing list, hopefully we can work  
around this bug in Cyrus, since I don't expect this bug fix to land in  
any distribution soon.
-- 
Jan Schneider
The Horde Project
http://www.horde.org/



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