[horde] ActiveSync 2.0.12 update, error finding IMAP Server

Tue Dec 25 21:41:47 UTC 2012

Hello

I opend a different thread as mike thinks mine is a different issue.

> ----- Original Message ----- From: "Samuel Wolf" <samuel at sheepflock.de>
> To: <horde at lists.horde.org>
> Sent: Tuesday, December 25, 2012 4:48 PM
> Subject: Re: [horde] ActiveSync 2.0.12 update, account error Android 2.3.6
>
>
>>
>> Zitat von Michael J Rubinsky <mrubinsk at horde.org>:
>>
>>> If possible, an email that causes this to break would be helpful.
>>>
>>> mike
>>
>> I do not know which of all emails in the inbox break activesync.
>>
>
> I don't think it's a specific mail.
> Reading the ActiveSync Debug log (below) it looks like it "lost" the
> IMAP server..(Unable to obtain the IMAP Client...)
>This is a different issue, I believe. I've been trying to track this
>one down for quite some time - I have never been able to reproduce
>this, so any additional information you can provide would be helpful.
>Does this go away if you downgrade?

No, i tried ActiveSync 2.0.11 and no change.

I upgraded to 2.0.12 again and reset the device in the admins ActiveSync 
tab.
The Error message then changed to:
Problem loading mail folders from IMAP server
(See log below)
I use dovecot 2.0.16 on an opensuse 12.1 box with horde current to pear.
In the dovecot log i see several connection attempts from localhost (::1), 
this can only be horde as no other local mua exists.
Unfortunately my xperia go wont let me get a emaillog.txt.

--Tom

2012-12-25T21:09:17+00:00 INFO: Horde_Core_ActiveSync_Driver::authenticate() 
attempt for: tom
2012-12-25T21:09:17+00:00 DEBUG: [androidc1311749349] OPTIONS request 
received for user tom
2012-12-25T21:09:17+00:00 DEBUG: [androidc1311749349] Device entry does not 
exist, creating it.
2012-12-25T21:09:17+00:00 DEBUG: [androidc1311749349] Device entry does not 
exist for user tom, creating it.
2012-12-25T21:09:18+00:00 INFO: Horde_Core_ActiveSync_Driver::authenticate() 
attempt for: tom
2012-12-25T21:09:19+00:00 DEBUG: [androidc1311749349] FOLDERSYNC request 
received for user tom
2012-12-25T21:09:19+00:00 DEBUG: [androidc1311749349] loadDeviceInfo: tom
2012-12-25T21:09:19+00:00 INFO: Request being handled for device: 
androidc1311749349 Supporting protocol version: 2.5
2012-12-25T21:09:19+00:00 INFO: [androidc1311749349] Handling FOLDERSYNC 
command.
2012-12-25T21:09:19+00:00 DEBUG: [androidc1311749349] Checking policykey for 
device: 0 user: tom
2012-12-25T21:09:19+00:00 DEBUG: [androidc1311749349] Stored key: 0
2012-12-25T21:09:19+00:00 DEBUG: Policykey:  verified.
2012-12-25T21:09:19+00:00 DEBUG: I  <FolderHierarchy:FolderSync>
2012-12-25T21:09:19+00:00 DEBUG: I   <FolderHierarchy:SyncKey>
2012-12-25T21:09:19+00:00 DEBUG: I    0
2012-12-25T21:09:19+00:00 DEBUG: I   </FolderHierarchy:SyncKey>
2012-12-25T21:09:19+00:00 DEBUG: [Horde_ActiveSync::handleFolderSync] 
syncKey: 0
2012-12-25T21:09:19+00:00 DEBUG: [11017] Resetting device state.
2012-12-25T21:09:19+00:00 DEBUG: Adding new SYNC_CACHE entry for user tom 
and device androidc1311749349: 
a:11:{s:18:"confirmed_synckeys";a:0:{}s:17:"lasthbsyncstarted";b:0;s:17:"lastsyncendnormal";b:0;s:9:"lastuntil";b:0;s:9:"timestamp";s:10:"1356469759";s:4:"wait";b:0;s:10:"hbinterval";b:0;s:7:"folders";a:0:{}s:9:"hierarchy";b:0;s:11:"collections";a:0:{}s:14:"synckeycounter";a:0:{}}
2012-12-25T21:09:19+00:00 DEBUG: I  </FolderHierarchy:FolderSync>
2012-12-25T21:09:19+00:00 DEBUG: [Horde_ActiveSync::handleFolderSync] 
newSyncKey: {50da15ff-74ac-47c2-9757-2b09c0a8000a}1
2012-12-25T21:09:19+00:00 DEBUG: [11017] Initializing folder diff engine
2012-12-25T21:09:19+00:00 DEBUG: 
Horde_Core_ActiveSync_Driver::getFolderList()
2012-12-25T21:09:19+00:00 DEBUG: Polling 
Horde_Core_ActiveSync_Driver::_getMailFolders()
2012-12-25T21:09:19+00:00 ERR: Problem loading mail folders from IMAP 
server:
2012-12-25T21:09:19+00:00 ERR:
2012-12-25T21:09:19+00:00 DEBUG: [11017] No folder changes found.
2012-12-25T21:09:19+00:00 DEBUG: O  <FolderHierarchy:FolderSync>
2012-12-25T21:09:19+00:00 DEBUG: O   <FolderHierarchy:Status>
2012-12-25T21:09:19+00:00 DEBUG: O    1
2012-12-25T21:09:19+00:00 DEBUG: O   <FolderHierarchy:Status/>
2012-12-25T21:09:19+00:00 DEBUG: O   <FolderHierarchy:SyncKey>
2012-12-25T21:09:19+00:00 DEBUG: O    0
2012-12-25T21:09:19+00:00 DEBUG: O   <FolderHierarchy:SyncKey/>
2012-12-25T21:09:19+00:00 DEBUG: O   <FolderHierarchy:Changes>
2012-12-25T21:09:19+00:00 DEBUG: O    <FolderHierarchy:Count>
2012-12-25T21:09:19+00:00 DEBUG: O     0
2012-12-25T21:09:19+00:00 DEBUG: O    <FolderHierarchy:Count/>
2012-12-25T21:09:19+00:00 DEBUG: O   <FolderHierarchy:Changes/>
2012-12-25T21:09:19+00:00 DEBUG: O  <FolderHierarchy:FolderSync/>
2012-12-25T21:09:19+00:00 INFO: User tom logged off

>
> Perhaps this can help any further?
> If you need more debug logs i'd be happy to help.
>
> -- Tom
-- 
mike

The Horde Project (www.horde.org)
mrubinsk at horde.org