[horde] Horde 5.1 Activesync does not work with Windows Phone 7.8 (Michael J Rubinsky) (Arjen de Korte)

[Mail Admin]

Thanks Arjen & Mike, I am able to capture the logs.

 Here are the logs

Logs of windows phone 7.8 where the problem is



2013-06-18T14:10:35+00:00 INFO: [15808] Resetting device state for device:
0F6E4C41F36AEA536BCA5C90000F94AE, user: user1 at domain.com, and collection:
foldersync.

2013-06-18T14:10:35+00:00 NOTICE: [15808] Clearing foldersync state from
synccache.

2013-06-18T14:10:35+00:00 INFO: [15808] Replacing SYNC_CACHE entry for user
user1 at domain.com and device 0F6E4C41F36AEA536BCA5C90000F94AE:
a:11:{s:18:"confirmed_synckeys";a:0:{}s:17:"lasthbsyncstarted";b:0;s:17:"lastsyncendnormal";b:0;s:9:"timestamp";s:10:"1371564635";s:4:"wait";b:0;s:10:"hbinterval";b:0;s:7:"folders";a:0:{}s:9:"hierarchy";s:1:"0";s:11:"collections";a:0:{}s:13:"pingheartbeat";b:0;s:14:"synckeycounter";a:0:{}}

2013-06-18T14:10:35+00:00 DEBUG: [15808] I  </FolderHierarchy:FolderSync>

2013-06-18T14:10:35+00:00 INFO: [15808] Initializing folder diff engine

2013-06-18T14:10:35+00:00 INFO: [15808]
Horde_Core_ActiveSync_Driver::getFolderList()

2013-06-18T14:10:35+00:00 INFO: [15808] Polling
Horde_Core_ActiveSync_Driver::_getMailFolders()

2013-06-18T14:10:35+00:00 INFO: [15808] No folderid found for INBOX

2013-06-18T14:10:35+00:00 INFO: [15808] Creating new folder uuid for INBOX:
91d30469

2013-06-18T14:10:35+00:00 INFO: [15808] No folderid found for Drafts

2013-06-18T14:10:35+00:00 INFO: [15808] Creating new folder uuid for
Drafts: f02908df

2013-06-18T14:10:35+00:00 INFO: [15808] No folderid found for Junk

2013-06-18T14:10:35+00:00 INFO: [15808] Creating new folder uuid for Junk:
8787b547

2013-06-18T14:10:35+00:00 INFO: [15808] No folderid found for Sent

2013-06-18T14:10:35+00:00 INFO: [15808] Creating new folder uuid for Sent:
ae512944

2013-06-18T14:10:35+00:00 INFO: [15808] No folderid found for Trash

2013-06-18T14:10:35+00:00 INFO: [15808] Creating new folder uuid for Trash:
c2c83a05

2013-06-18T14:10:35+00:00 INFO: [15808] Found 9 folder changes.

2013-06-18T14:10:35+00:00 INFO: [15808] Updating state during foldersync

2013-06-18T14:10:35+00:00 INFO: [15808] Updating state during foldersync

2013-06-18T14:10:35+00:00 INFO: [15808] Updating state during foldersync

2013-06-18T14:10:35+00:00 INFO: [15808] Updating state during foldersync

2013-06-18T14:10:35+00:00 INFO: [15808] Updating state during foldersync

2013-06-18T14:10:35+00:00 INFO: [15808] Updating state during foldersync

2013-06-18T14:10:35+00:00 INFO: [15808] Updating state during foldersync

2013-06-18T14:10:35+00:00 INFO: [15808] Updating state during foldersync

2013-06-18T14:10:35+00:00 INFO: [15808] Updating state during foldersync

2013-06-18T14:10:35+00:00 DEBUG: [15808] O  <FolderHierarchy:FolderSync>

2013-06-18T14:10:35+00:00 DEBUG: [15808] O   <FolderHierarchy:Status>

"0f6e4c41f36aea536bca5c90000f94ae.txt" 1755L, 140522C





Here are logs of Outlook 2013, works well



2013-06-18T14:43:25+00:00 INFO: [15807]
Horde_Core_ActiveSync_Driver::authenticate() attempt for user2 at domain.com

2013-06-18T14:43:25+00:00 DEBUG: [15807] FOLDERSYNC request received for
user user2 at domain.com

2013-06-18T14:43:25+00:00 INFO: [15807] Device entry exists for
782291BAC7764A03A7A8719454B3C84A, updating userAgent and version.

2013-06-18T14:43:25+00:00 INFO: [15807] Request being handled for device:
782291BAC7764A03A7A8719454B3C84A Supporting protocol version: 14.0

2013-06-18T14:43:25+00:00 INFO: [15807] Handling FOLDERSYNC command.

2013-06-18T14:43:25+00:00 INFO: [15807] Checking policykey for device:
782291BAC7764A03A7A8719454B3C84A user: user2 at domain.com

2013-06-18T14:43:25+00:00 INFO: [15807] Allowing
782291BAC7764A03A7A8719454B3C84A to connect since it is non-provisionable.

2013-06-18T14:43:25+00:00 INFO: [15807] Policykey:  verified.

2013-06-18T14:43:25+00:00 DEBUG: [15807] I  <FolderHierarchy:FolderSync>

2013-06-18T14:43:25+00:00 DEBUG: [15807] I   <FolderHierarchy:SyncKey>

2013-06-18T14:43:25+00:00 DEBUG: [15807] I
{51be10bb-f378-4a65-b5bb-3ef7ac1001f0}1

2013-06-18T14:43:25+00:00 DEBUG: [15807] I   </FolderHierarchy:SyncKey>

2013-06-18T14:43:25+00:00 INFO: [15807] Loading state for synckey
{51be10bb-f378-4a65-b5bb-3ef7ac1001f0}1

2013-06-18T14:43:25+00:00 INFO: [15807] Loading FOLDERSYNC state containing
9 folders.

2013-06-18T14:43:25+00:00 DEBUG: [15807] I  </FolderHierarchy:FolderSync>

2013-06-18T14:43:25+00:00 INFO: [15807] Initializing folder diff engine

2013-06-18T14:43:25+00:00 INFO: [15807]
Horde_Core_ActiveSync_Driver::getFolderList()

2013-06-18T14:43:25+00:00 INFO: [15807] Polling
Horde_Core_ActiveSync_Driver::_getMailFolders()

2013-06-18T14:43:25+00:00 INFO: [15807] Found serverid for INBOX: fb9563fb

2013-06-18T14:43:25+00:00 INFO: [15807] Found serverid for Drafts: 8af791d5

2013-06-18T14:43:26+00:00 INFO: [15807] Found serverid for Junk: b7607fb6

2013-06-18T14:43:26+00:00 INFO: [15807] Found serverid for Sent: 95d3ea6c

2013-06-18T14:43:26+00:00 INFO: [15807] Found serverid for Trash: 5d8804b1

2013-06-18T14:43:26+00:00 INFO: [15807] No folder changes found.

2013-06-18T14:43:26+00:00 DEBUG: [15807] O  <FolderHierarchy:FolderSync>

2013-06-18T14:43:26+00:00 DEBUG: [15807] O   <FolderHierarchy:Status>

2013-06-18T14:43:26+00:00 DEBUG: [15807] O    1

2013-06-18T14:43:26+00:00 DEBUG: [15807] O   </FolderHierarchy:Status>

2013-06-18T14:43:26+00:00 DEBUG: [15807] O   <FolderHierarchy:SyncKey>

2013-06-18T14:43:26+00:00 DEBUG: [15807] O
{51be10bb-f378-4a65-b5bb-3ef7ac1001f0}1

2013-06-18T14:43:26+00:00 DEBUG: [15807] O   </FolderHierarchy:SyncKey>

2013-06-18T14:43:26+00:00 DEBUG: [15807] O   <FolderHierarchy:Changes>

2013-06-18T14:43:26+00:00 DEBUG: [15807] O    <FolderHierarchy:Count>

2013-06-18T14:43:26+00:00 DEBUG: [15807] O     0

2013-06-18T14:43:26+00:00 DEBUG: [15807] O    </FolderHierarchy:Count>

2013-06-18T14:43:26+00:00 DEBUG: [15807] O   </FolderHierarchy:Changes>

2013-06-18T14:43:26+00:00 DEBUG: [15807] O  </FolderHierarchy:FolderSync>

 Regards,


Pine