[horde] ActiveSync Problem with HTC Device

[Michael J Rubinsky]

Quoting lst_hoe02 at kwsoft.de:

> That's what is in the sync log on the server:
>
> 2013-09-03T17:10:33+02:00 INFO: [24480]  
> Horde_Core_ActiveSync_Driver::authenticate() attempt for xxxx
> 2013-09-03T17:10:34+02:00 DEBUG: [24480] GETITEMESTIMATE request  
> received for user xxxx
> 2013-09-03T17:10:34+02:00 INFO: [24480] Device entry exists for  
> HTCC19C292891BEA121A5D3B337E47B9, updating userAgent and version.
> 2013-09-03T17:10:34+02:00 INFO: [24480] Request being handled for  
> device: HTCC19C292891BEA121A5D3B337E47B9, Supporting protocol  
> version: 12.1, Using Horde_ActiveSync v2.7.2
> 2013-09-03T17:10:34+02:00 INFO: [HTCC19C292891BEA121A5D3B337E47B9]  
> Handling GETITEMESTIMATE command.
> 2013-09-03T17:10:34+02:00 INFO: [24480] Checking policykey for  
> device: HTCC19C292891BEA121A5D3B337E47B9 user: xxxx
> 2013-09-03T17:10:34+02:00 INFO: [24480] Policykey: 0 verified.
> 2013-09-03T17:10:34+02:00 DEBUG: [24480] I  <GetItemEstimate:GetItemEstimate>
> 2013-09-03T17:10:34+02:00 DEBUG: [24480] I   <GetItemEstimate:Folders>
> 2013-09-03T17:10:34+02:00 DEBUG: [24480] I    <GetItemEstimate:Folder>
> 2013-09-03T17:10:34+02:00 DEBUG: [24480] I     <GetItemEstimate:FolderId>
> 2013-09-03T17:10:34+02:00 DEBUG: [24480] I       -1
> 2013-09-03T17:10:34+02:00 DEBUG: [24480] I     </GetItemEstimate:FolderId>
> 2013-09-03T17:10:34+02:00 DEBUG: [24480] I     <FilterType>
> 2013-09-03T17:10:34+02:00 DEBUG: [24480] I       3
> 2013-09-03T17:10:34+02:00 DEBUG: [24480] I     </FilterType>
> 2013-09-03T17:10:34+02:00 DEBUG: [24480] I     <SyncKey>
> 2013-09-03T17:10:34+02:00 DEBUG: [24480] I        
> {5225fb99-d4ac-4487-b255-5f6ed5a44353}1
> 2013-09-03T17:10:34+02:00 DEBUG: [24480] I     </SyncKey>
> 2013-09-03T17:10:34+02:00 DEBUG: [24480] I    </GetItemEstimate:Folder>
> 2013-09-03T17:10:34+02:00 INFO: [24480] Collection added to  
> collection handler: collection: , synckey:  
> {5225fb99-d4ac-4487-b255-5f6ed5a44353}1.
> 2013-09-03T17:10:34+02:00 DEBUG: [24480] I   </GetItemEstimate:Folders>
> 2013-09-03T17:10:34+02:00 DEBUG: [24480] I   
> </GetItemEstimate:GetItemEstimate>
> 2013-09-03T17:10:34+02:00 INFO: [24480] Initializing state for  
> collection: , synckey: {5225fb99-d4ac-4487-b255-5f6ed5a44353}1
> 2013-09-03T17:10:34+02:00 INFO: [24480] Loading state for synckey  
> {5225fb99-d4ac-4487-b255-5f6ed5a44353}1
> 2013-09-03T17:10:34+02:00 INFO: [24480] Initializing message diff  
> engine for -1 ()
> 2013-09-03T17:10:34+02:00 INFO: [24480] Using MODSEQ 1378221034 for -1.
> 2013-09-03T17:10:34+02:00 INFO: [24480]  
> Horde_Core_ActiveSync_Driver::getServerChanges(, 0, 1378221034,  
> 1377616234, 0)
> 2013-09-03T17:10:34+02:00 INFO: [24480] Found 0 message changes in -1.
> 2013-09-03T17:10:34+02:00 DEBUG: [24480] O  <GetItemEstimate:GetItemEstimate>
> 2013-09-03T17:10:34+02:00 DEBUG: [24480] O   <GetItemEstimate:Response>
> 2013-09-03T17:10:34+02:00 DEBUG: [24480] O    <GetItemEstimate:Status>
> 2013-09-03T17:10:34+02:00 DEBUG: [24480] O     1
> 2013-09-03T17:10:34+02:00 DEBUG: [24480] O    </GetItemEstimate:Status>
> 2013-09-03T17:10:34+02:00 DEBUG: [24480] O    <GetItemEstimate:Folder>
> 2013-09-03T17:10:34+02:00 DEBUG: [24480] O     <GetItemEstimate:FolderId>
> 2013-09-03T17:10:34+02:00 DEBUG: [24480] O      -1
> 2013-09-03T17:10:34+02:00 DEBUG: [24480] O     </GetItemEstimate:FolderId>
> 2013-09-03T17:10:34+02:00 DEBUG: [24480] O     <GetItemEstimate:Estimate>
> 2013-09-03T17:10:34+02:00 DEBUG: [24480] O      0
> 2013-09-03T17:10:34+02:00 DEBUG: [24480] O     </GetItemEstimate:Estimate>
> 2013-09-03T17:10:34+02:00 DEBUG: [24480] O    </GetItemEstimate:Folder>
> 2013-09-03T17:10:34+02:00 DEBUG: [24480] O   </GetItemEstimate:Response>
> 2013-09-03T17:10:34+02:00 DEBUG: [24480] O   
> </GetItemEstimate:GetItemEstimate>
> 2013-09-03T17:10:34+02:00 INFO: [24480] User xxxx logged off
>
> So it looks like the device is actually sending "-1", no?

Yes. Though, it could be that Horde sent that to the device as the  
collection id in the initial foldersync, so I would need to see the  
log for the initial sync pairing. If you weren't logging then,  
recreate the device account with logging enabled.
-- 
mike

The Horde Project (www.horde.org)
mrubinsk at horde.org
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