[horde] AS not downloading emails

Fri Dec 27 03:21:00 UTC 2013

----- Message from Michael J Rubinsky <mrubinsk at horde.org> ---------
     Date: Thu, 26 Dec 2013 22:12:55 -0500
     From: Michael J Rubinsky <mrubinsk at horde.org>
Reply-To: mrubinsk at horde.org
  Subject: Re: [horde] AS not downloading emails
       To: Simon Wilson <simon at simonandkate.net>
       Cc: horde at lists.horde.org

> Quoting Simon Wilson <simon at simonandkate.net>:
>
>> ----- Message from Michael J Rubinsky <mrubinsk at horde.org> ---------
>>    Date: Thu, 26 Dec 2013 22:04:08 -0500
>>    From: Michael J Rubinsky <mrubinsk at horde.org>
>> Reply-To: mrubinsk at horde.org
>> Subject: Re: [horde] AS not downloading emails
>>      To: Simon Wilson <simon at simonandkate.net>, horde at lists.horde.org
>>
>>
>>> Quoting Simon Wilson <simon at simonandkate.net>:
>>>
>>>>> Inbox now works as it should, but other folders don't. 
>>>>>
>>>>> I have attached log. 
>>>>>
>>>>> Simon.
>>>>>
>>>>> If I try and look in other folders, it either never updates, resets
>>>>> the connection and does a full mail resync, or comes up saying ""Could
>>>>> not open connection to server"
>>>>>
>>>>> --
>>>>> Simon Wilson
>>>>> M: 0400 12 11 16
>>>>
>>>>
>>>> ----- End message from Simon Wilson <simon at simonandkate.net> -----
>>>>
>>>> This one is probably more useful, sorry....
>>>>
>>>> This has an Inbox sync, which is successful, followed by me trying
>>>> to update my Horde mailing list folder, which does not work.
>>>
>>> Anything in the server or horde error log? The server finds 80
>>> messages to transfer from the mailing list folder, but then dies after
>>> starting to stream the first one.
>>> --
>>> mike
>>>
>> Good thinking 99...
>>
>> 192.168.1.155 - simon at simonandkate.net [27/Dec/2013:13:08:15 +1000]
>> "POST
>> /Microsoft-Server-ActiveSync?Cmd=Sync&User=simon%40simonandkate.net&DeviceId=androidc1491890991&DeviceType=SonySGP321 HTTP/1.1"  
>> 500
>> 5025
>>
>> 2013-12-27T02:34:58+00:00 ERR: HORDE [horde] Returning HTTP 500
>> while handling ItemOperations command. [pid 14155 on line 156 of
>> "/var/www/horde/rpc.php"]
>> 2013-12-27T02:34:58+00:00 ERR: HORDE [horde] Error in communicating
>> with ActiveSync server: Not Found [pid 14155 on line 162 of
>> "/usr/share/pear/Horde/Rpc/ActiveSync.php"]
>> 2013-12-27T02:34:58+00:00 ERR: HORDE [horde] #0
>> /usr/share/pear/Horde/ActiveSync/Driver/Base.php(254):
>> Horde_Core_ActiveSync_Driver->getMessage('INBOX', '58056', Array)
>> #1 /usr/share/pear/Horde/ActiveSync/Request/ItemOperations.php(243):
>> Horde_ActiveSync_Driver_Base->fetch('INBOX', '58056', Array)
>> #2 /usr/share/pear/Horde/ActiveSync/Request/Base.php(249):
>> Horde_ActiveSync_Request_ItemOperations->_handle()
>> #3 /usr/share/pear/Horde/ActiveSync.php(898):
>> Horde_ActiveSync_Request_Base->handle()
>> #4 /usr/share/pear/Horde/Rpc/ActiveSync.php(143):
>> Horde_ActiveSync->handleRequest('ItemOperations',
>> 'androidc1491890...')
>> #5 /var/www/horde/rpc.php(156): Horde_Rpc_ActiveSync->getResponse(NULL)
>> #6 {main} [pid 14155 on line 162 of
>> "/usr/share/pear/Horde/Rpc/ActiveSync.php"]
>> 2013-12-27T02:34:58+00:00 ERR: HORDE [horde] Buffer contents:
>> jEM1NFM1RF52c16c15M58056PEmail [pid 14155 on line 162
>> of "/usr/share/pear/Horde/Rpc/ActiveSync.php"]
>
> This is most likely from the earlier issue with the ITEMOPERATIONS request.
> --
> mike
>

The 500 errors are occurring now, every time the device tries to sync email.

192.168.1.155 - simon at simonandkate.net [27/Dec/2013:13:15:40 +1000]  
"POST  
/Microsoft-Server-ActiveSync?Cmd=Sync&User=simon%40simonandkate.net&DeviceId=androidc1491890991&DeviceType=SonySGP321 HTTP/1.1" 500  
5025
192.168.1.155 - simon at simonandkate.net [27/Dec/2013:13:15:41 +1000]  
"POST  
/Microsoft-Server-ActiveSync?Cmd=Sync&User=simon%40simonandkate.net&DeviceId=androidc1491890991&DeviceType=SonySGP321 HTTP/1.1" 500  
5025
192.168.1.155 - simon at simonandkate.net [27/Dec/2013:13:15:43 +1000]  
"POST  
/Microsoft-Server-ActiveSync?Cmd=Sync&User=simon%40simonandkate.net&DeviceId=androidc1491890991&DeviceType=SonySGP321 HTTP/1.1" 500  
5025
192.168.1.155 - simon at simonandkate.net [27/Dec/2013:13:15:45 +1000]  
"POST  
/Microsoft-Server-ActiveSync?Cmd=Sync&User=simon%40simonandkate.net&DeviceId=androidc1491890991&DeviceType=SonySGP321 HTTP/1.1" 500  
5025
192.168.1.155 - simon at simonandkate.net [27/Dec/2013:13:15:47 +1000]  
"POST  
/Microsoft-Server-ActiveSync?Cmd=Sync&User=simon%40simonandkate.net&DeviceId=androidc1491890991&DeviceType=SonySGP321 HTTP/1.1" 500  
5025
192.168.1.155 - simon at simonandkate.net [27/Dec/2013:13:15:48 +1000]  
"POST  
/Microsoft-Server-ActiveSync?Cmd=Sync&User=simon%40simonandkate.net&DeviceId=androidc1491890991&DeviceType=SonySGP321 HTTP/1.1" 500  
5025
192.168.1.155 - simon at simonandkate.net [27/Dec/2013:13:15:50 +1000]  
"POST  
/Microsoft-Server-ActiveSync?Cmd=Sync&User=simon%40simonandkate.net&DeviceId=androidc1491890991&DeviceType=SonySGP321 HTTP/1.1" 500  
5025
192.168.1.155 - simon at simonandkate.net [27/Dec/2013:13:15:52 +1000]  
"POST  
/Microsoft-Server-ActiveSync?Cmd=Sync&User=simon%40simonandkate.net&DeviceId=androidc1491890991&DeviceType=SonySGP321 HTTP/1.1" 500  
5025
192.168.1.155 - simon at simonandkate.net [27/Dec/2013:13:15:53 +1000]  
"POST  
/Microsoft-Server-ActiveSync?Cmd=Sync&User=simon%40simonandkate.net&DeviceId=androidc1491890991&DeviceType=SonySGP321 HTTP/1.1" 500  
5025
192.168.1.155 - simon at simonandkate.net [27/Dec/2013:13:15:55 +1000]  
"POST  
/Microsoft-Server-ActiveSync?Cmd=Sync&User=simon%40simonandkate.net&DeviceId=androidc1491890991&DeviceType=SonySGP321 HTTP/1.1" 500  
5025
192.168.1.155 - simon at simonandkate.net [27/Dec/2013:13:15:56 +1000]  
"POST  
/Microsoft-Server-ActiveSync?Cmd=Sync&User=simon%40simonandkate.net&DeviceId=androidc1491890991&DeviceType=SonySGP321 HTTP/1.1" 500  
5025
192.168.1.155 - simon at simonandkate.net [27/Dec/2013:13:15:58 +1000]  
"POST  
/Microsoft-Server-ActiveSync?Cmd=Sync&User=simon%40simonandkate.net&DeviceId=androidc1491890991&DeviceType=SonySGP321 HTTP/1.1" 500  
5025

With Horde logging at info I get no data on these 500 errors.

I just did a full AS reset, removed in Horde, removed account on the tablet.

Calendar and Contacts sync fine, email now does not sync at all, it  
just sits and continually retries.

My S4 continues to work fine, syncing all folders.

Simon.

--
Simon Wilson
M: 0400 12 11 16
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