[horde] ActiveSync problem with contacts disappeared

Florian Schmidt florian.schmidt787 at googlemail.com
Sun May 11 17:21:20 UTC 2014


On Sat, May 10, 2014 at 10:34 PM, Florian Schmidt <
florian.schmidt787 at googlemail.com> wrote:

>
> sorry, posted my answer to the wrong list, so i forward it to the right
> lsit.
>
>
>
> ---------- Forwarded message ----------
> From: Florian Schmidt <florian.schmidt787 at googlemail.com>
> Date: Sat, May 10, 2014 at 7:44 PM
> Subject: Re: [horde] ActiveSync problem with contacts disappeared
> To: gollem at lists.horde.org
>
>
>
>
>
> On Sat, May 10, 2014 at 7:08 PM, Michael J Rubinsky <mrubinsk at horde.org>wrote:
>
>>
>> Quoting Florian Schmidt <florian.schmidt787 at googlemail.com>:
>>
>>  On Sat, May 10, 2014 at 3:05 AM, Michael J Rubinsky <mrubinsk at horde.org
>>> >wrote:
>>>
>>>
>>>> Quoting Florian Schmidt <florian.schmidt787 at googlemail.com>:
>>>>
>>>>  On Fri, May 9, 2014 at 10:33 PM, Michael J Rubinsky <
>>>> mrubinsk at horde.org
>>>>
>>>>> >wrote:
>>>>>
>>>>>
>>>>>  Quoting Florian Schmidt <florian.schmidt787 at googlemail.com>:
>>>>>>
>>>>>>  Hi,
>>>>>>
>>>>>>
>>>>>>> since about three days I noticed that my contacts on my iPhone,
>>>>>>> which I
>>>>>>> sync with Horde via ActiveSync (Horde_ActiveSync 2.14.1) disappeared.
>>>>>>> Before everything worked fine, now the following happens:
>>>>>>>
>>>>>>>
>>>>>>>  What changed since the last time it was working? I.e., did you
>>>>>> upgrade
>>>>>> any
>>>>>> packages? What packages?
>>>>>>
>>>>>>
>>>>>>  I wasn't aware that I made any changes. I just du the regular Horde
>>>>>>
>>>>> update
>>>>> via pear. The problem occured for the first time on Monday and persists
>>>>> since then. I can still successfully receive and send emails via
>>>>> ActiveSync
>>>>> and also sync tasks.
>>>>> ]
>>>>>
>>>>>
>>>> So, you updated to the latest alpha releases, or no?
>>>>
>>>>
>>>>  No, I did not update to alpha, just to the production releases, e.g. I
>>> am
>>> running Horde 5.1.6 and Turba 4.1.4
>>>
>>
>> Not sure then. Works fine here. Nothing in the current stable changed
>> recently with regards to determining the address books to sync. You can try
>> resetting your address books sync preferences and see if that helps.
>>
>>
> Hm, I have removed the account on my devices and reentered it (all are
> affected by the problem). I have reprovisoned teh devices from Horde. I
> have restarted all devices and teh server. I have looked at the logs and
> not seen anything special. Do you have any suggestion what else I could
> try? Or maybe is there something specific in the active sync log file I
> coul be looking for?
> Still I can add adresses on my iOS device, which are then synced to the
> server, but as soon as I do update them, they disappear on the devices.
> Seems like somehow they are not transferred to teh device anymore for some
> reason. I did not find the exact SQL query, which requests the data from
> teh data base, which iwl be sent to the device. Can you point me at the
> direction, where I can find this query? I suppose, this could be a good
> starting point for further debugging.
>
> Best regards
> Flo
>
>
Hm, I am further investigating and I am not sure if the following is
expected behavior or if it might be related to my problem:
If I create an address book entry on my iPhone via active sync, then in the
webinteface it is said 'created by 0' instead of 'created by me'.
Also, if I do the following
SELECT * FROM horde_histories WHERE object_uid LIKE  'turba:%' ORDER BY
history_modseq DESC
the recent entries (created via ActiveSync) do not show my Horde id in
history_who but a 0.
Can this be part of the problem? Then, where might it be coming from?




>
>
>>
>> --
>> mike
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