[horde] Doubling emails-problem in Outlook 2013

[Michael J Rubinsky]

Probably not before Friday at the earliest. 


mike 
Sent from mobile 

-------- Original message --------
From: Patrick De Zordo <patrick at spamreducer.eu>
Date:05/20/2014  4:01 PM  (GMT-05:00)
To: horde at lists.horde.org
Subject: Re: [horde] Doubling emails-problem in Outlook 2013

Quoting Patrick De Zordo <patrick at spamreducer.eu>

>
> Am 20.05.2014 21:43, schrieb Michael J Rubinsky:
>> Maybe if this idea doesn't pan out,  thanks.
>>
>>
>> mike
>> Sent from mobile
>
> Well I would be ready to go with the test.. ;-)
> ActiveSync Server-VM could be pushed online whenever YOU could be  
> ready.. I've prepared all.
> Any timeframe?
>
> Patrick
>
>>
>> -------- Original message --------
>> From: Patrick De Zordo <patrick at spamreducer.eu>
>> Date:05/20/2014  1:35 PM  (GMT-05:00)
>> To: horde at lists.horde.org
>> Subject: Re: [horde] Doubling emails-problem in Outlook 2013
>>
>> Quoting Patrick De Zordo <patrick at spamreducer.eu>
>>
>>>
>>> Am 20.05.2014 19:02, schrieb Michael J Rubinsky:
>>>>
>>>> Quoting Patrick De Zordo <patrick at spamreducer.eu>:
>>>>
>>>>> Am 20.05.2014 16:00, schrieb Michael J Rubinsky:
>>>>>> WTF? This worked for me perfectly for about an hour yesterday,  
>>>>>> and now it only works sporadically. The log shows the same  
>>>>>> WBXML being sent (we add the new email to the destination  
>>>>>> folder and delete the email from the source folder). If this  
>>>>>> isn't happening in a deterministic way, there is REALLY nothing  
>>>>>> we can do. A search on Google reveals that this IS a known  
>>>>>> issue in OL, so I'm going to have to say "not our problem" at  
>>>>>> this point.
>>>>>
>>>>> Me too, so I was sure this is perfekt! But..god.. this are the  
>>>>> badest news for this week.
>>>>
>>>> Ok. I have one more idea, but it is going to require a bit of  
>>>> surgery. Right now, we send the message ids as the raw IMAP UID  
>>>> for the message. This means the id's, by themselves are not  
>>>> unique across mailboxes. The specs state that the field for the  
>>>> message ids can be a string up to 64 characters in length.
>>>>
>>>> Further, when I originally tested this fix, I was using a test  
>>>> IMAP server - with only a few mailboxes and messages. When I go  
>>>> back to test this on THAT server, it works again. It's only on my  
>>>> production server that this fails. My guess is that this is what  
>>>> is happening:
>>>>
>>>> 1. Message with a UID of 221 is moved by user from FolderOne to FolderTwo.
>>>> 2. OL (incorrectly) automatically moves the message (maybe to  
>>>> provide quicker UI feedback?) to FolderTwo when sending the  
>>>> MOVEITEMS command.
>>>> 3. When OL receives the DELETE command from the server to remove  
>>>> UID 221 from FolderOne - it can't find it since it's already  
>>>> moved to FolderTwo and there are probably more than one message  
>>>> with a UID of 221 so it doesn't know what to do. I'm thinking  
>>>> that in this case, OL expects the UID to be a *unique* identifier  
>>>> across all mailboxes. So, regardless of what mailbox the email is  
>>>> currently in, OL will know where it is.
>>>>
>>>> To do this, though, we would have to perform some magic - like  
>>>> maybe prepending the folder's UID to the message UID before  
>>>> sending it and stripping it on the way back. Though off hand, I  
>>>> think this would cause problems in some commands when we don't  
>>>> already know the folder id. The other option is to store this UID  
>>>> -> OL UID mapping in the device state. However, this will  
>>>> increase the storage requirements.
>>>>
>>>> I'll have to think on this some more and play around when I get time.
>>>
>>> Would it be a benefit for you having a testmachine online for  
>>> testing out the ActiveSync Protocoll regarding DELETE and MOVE?
>>> Could try to get a trial license and use one of our  
>>> servers/virtual servers with a running product where you could try  
>>> out a protocoll tracing..?
>>>
>>>>
>>>>
>>>>
>>>
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>>
>>
>
>
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