[horde] Partly fixed but new errors: [imp] Namespace problem -> ActiveSync not working

Joerg Pulz Joerg.Pulz at frm2.tum.de
Fri May 30 06:55:33 UTC 2014


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On Fri, 30 May 2014, Pulz, Joerg wrote:

> Hi,
>
> i've updated to the latest git (pulled from github) some minutes ago.
> Apparently, the latest namespace changes seem to broke something.
>
> In the WebUI, my Inbox no longer shows up as the topmost folder (right below 
> the green "New Message" field) in the folder list, but in between all my 
> other subfolders of my Inbox.
> E.g.:
> New Message
> Drafts
> Sent
> Spam
> Templates
> --------------
> Folder Actions
> --------------
> folder_1
> folder_2
> INBOX
> other_folder_1
> other_folder_2
>
> I can only reach/access my Inbox by clicking the "Mail" link in the upper 
> menu bar.
> Whenever i click on "INBOX" in the folder list, a red error box appears with 
> the following text:
> Could not open mailbox "INBOX.INBOX".
>
> When i try to access my mailbox using my Android device using ActiveSync, i 
> continuously see:
> Waiting for sync - Your email will appear soon
> but nothing happens.
> I think this is not an ActiveSync problem but related to the latest namespace 
> changes and the behavior i see in the IMP WebUI.
>
> Here are two lines out of the horde log:
> 2014-05-30T00:23:44+02:00 WARN: HORDE [imp] [getSyncToken] IMAP error 
> reported by server. [pid 52984 on line 721 of 
> "/home/www/horde/imp/lib/Imap.php"]
> 2014-05-30T00:23:44+02:00 WARN: HORDE [imp] [openMailbox] Could not open 
> mailbox "INBOX.INBOX". [pid 52984 on line 721 of 
> "/home/www/horde/imp/lib/Imap.php"]
>
> Can someone please take a look at it?
> Any help or fix is much appreciated.

Hi,

i've just updated to the latest git (pulled from github).

For now, i've discovered the following.

What is working:
- - Inbox is shown in the upper folder list as first entry
- - Inbox behaves the same as before all those namespace changes
- - ActiveSync is working again for my Inbox and other namespaces

What is not working (broken since the latest commits):
- - The "Drafts", "Templates", "Sent" and "Spam" folders are missing in the 
upper part of the folder list. Only my Inbox and the "Sent" folder from my 
second identity (points to another namespace) show up there.
- - No access to any subfolder of my Inbox. I get a red error box e.g.:
Could not open mailbox "horde".
Looks like the prepending namespace (INBOX.) is getting lost somewhere on 
the road. Normally the subfolders name should be "INBOX.horde" instead of 
only "horde".
I can access other namespaces and subfolders in there just fine. Only 
subfolders of the INBOX namespace are not working.
The same holds true for ActiveSync. I can sync and access my Inbox and 
other namespaces but all subfolders of the INBOX namespace are just empty.

Maybe the missing folders in the upper part of the folder list is just a 
result of the access error due to the missing prepending INBOX.?

Here are relevant parts out of horde's log:
2014-05-30T08:29:29+02:00 NOTICE: HORDE [horde] Login success for <user> to horde (172.25.1.10) [pid 6700 on line 164 of "/home/www/horde/login.php"]
2014-05-30T08:29:29+02:00 NOTICE: HORDE [imp] Login success for <user> (172.25.1.10) to {imap://imap.frm2.tum.de/} [pid 6700 on line 152 of "/home/www/horde/imp/lib/Auth.php"]
2014-05-30T08:29:37+02:00 WARN: HORDE [imp] [openMailbox] Could not open mailbox "horde". [pid 6700 on line 721 of "/home/www/horde/imp/lib/Imap.php"]
2014-05-30T08:29:37+02:00 WARN: HORDE [imp] [getQuotaRoot] IMAP error reported by server. [pid 6700 on line 721 of "/home/www/horde/imp/lib/Imap.php"]
2014-05-30T08:29:37+02:00 ERR: HORDE [imp] Unable to retrieve quota [pid 6700 on line 47 of "/home/www/horde/imp/lib/Quota/Imap.php"]
2014-05-30T08:29:42+02:00 WARN: HORDE [imp] [openMailbox] Could not open mailbox "Sent". [pid 6700 on line 721 of "/home/www/horde/imp/lib/Imap.php"]
2014-05-30T08:29:42+02:00 WARN: HORDE [imp] [getQuotaRoot] IMAP error reported by server. [pid 6700 on line 721 of "/home/www/horde/imp/lib/Imap.php"]
2014-05-30T08:29:42+02:00 ERR: HORDE [imp] Unable to retrieve quota [pid 6700 on line 47 of "/home/www/horde/imp/lib/Quota/Imap.php"]

Any hints or fixes are again much appreciated.

Kind regards
Joerg

- -- 
The beginning is the most important part of the work.
 				-Plato
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