[horde] Unable to attach files in Whups

[Jan Schneider]

Zitat von Daniel Bareiro <daniel-listas at gmx.net>:

> On 07/01/15 14:40, Erling Preben Hansen wrote:
>
>> Hey
>
> Hi, Erling.
>
>> It has nothing with gollem to do.
>> Gollem don't control your backend. It uses it.
>> You have to look into the limits in php and your backend for vfs.
>> php has an upload limit defined in php.ini.
>> and your backend for vfs can have some limitation's too.
>> Since we don't know what your vfs backend is,
>> and if there is any quota on it.
>> We can't help without these data.
>> So the suggestion is.
>> Start looking through your for any limitations.
>> horde -> webserver -> php -> vfs -> system -> hardware.
>
> Do not think it's a limitation of PHP, because for example when I wanted
> to upload too heavy files (15 MB), I get a record in the Apache error
> log with something like this:
>
> --------------------------------------------------------------------------
> [Wed Jan 07 15:33:53 2015] [error] [client 10.1.0.40] PHP Warning:  POST
> Content-Length of 15361369 bytes exceeds the limit of 8388608 bytes in
> Unknown on line 0, referer:
> https://webmail.opcion-libre.com.ar/whups/ticket/update.php?id=36
> --------------------------------------------------------------------------
>
> But when I try to attach a file whose size is less than "post_max_size",
> I don't get this type entries in the Apache error log and Horde displays
> a message saying that the ticket was updated, but the file was not attached.
>
> That's why I was guiding to investigate whether there was a limitation
> in the vfs backend. I don't have deep experience in setting Horde. So
> when you talked about "vfs backend limitations" I thought in to check
> the settings in any of the backends.php files:
>
> ingo/config/backends.php
> turba/config/backends.php
> gollem/config/backends.php
> imp/config/backends.php
>
> Kindly tell me which files I would have to check.
>
> On config/conf.php I am using the following settings:
>
> $conf['vfs']['params']['driverconfig'] = 'horde';
> $conf['vfs']['type'] = 'Sql';

This may be the culprit. You may hit limits of your SQL backend.

-- 
Jan Schneider
The Horde Project
http://www.horde.org/
https://www.facebook.com/hordeproject