[horde] Horde Active Sync stability

[Michael J Rubinsky]

Quoting Michael Klein <Maedball at web.de>:

> Hi everybody,
>
> i am currently facing a lot of issues in regards to active sync stability.
> Can you maybe direct me to the right logfile to find the error?
>
> The only real error i can find is ERR: Error when parsing a comment.
>
> Active sync error:
>
> 2015-03-31T18:33:30+00:00 INFO: [8060] Initializing state for collection:
> Private, synckey: {5516a044-f2b8-48e7-8753-4e330a1400fe}34
> 2015-03-31T18:33:30+00:00 INFO: [8060] Loading state for synckey
> {5516a044-f2b8-48e7-8753-4e330a1400fe}34
> 2015-03-31T18:33:30+00:00 INFO: [8060] Found 1475 changes remaining from
> previous SYNC.
> 2015-03-31T18:33:30+00:00 INFO: [8060] Initializing message diff engine for
> F12cc9a3b (Private)
> 2015-03-31T18:33:30+00:00 INFO: [8060] Returning previously found changes.
> 2015-03-31T18:33:30+00:00 INFO: [8060] Old SYNCKEY:
> {5516a044-f2b8-48e7-8753-4e330a1400fe}34, New SYNCKEY:
> {5516a044-f2b8-48e7-8753-4e330a1400fe}35
> 2015-03-31T18:33:30+00:00 DEBUG: [8060] O    <Folder>
> 2015-03-31T18:33:30+00:00 DEBUG: [8060] O     <SyncKey>
> 2015-03-31T18:33:30+00:00 DEBUG: [8060] O
> {5516a044-f2b8-48e7-8753-4e330a1400fe}35
> 2015-03-31T18:33:30+00:00 DEBUG: [8060] O     </SyncKey>
> 2015-03-31T18:33:30+00:00 DEBUG: [8060] O     <FolderId>
> 2015-03-31T18:33:30+00:00 DEBUG: [8060] O      F12cc9a3b
> 2015-03-31T18:33:30+00:00 DEBUG: [8060] O     </FolderId>
> 2015-03-31T18:33:30+00:00 DEBUG: [8060] O     <Status>
> 2015-03-31T18:33:30+00:00 DEBUG: [8060] O      1
> 2015-03-31T18:33:30+00:00 DEBUG: [8060] O     </Status>
> 2015-03-31T18:33:30+00:00 INFO: [8060] Sending MOREAVAILABLE. $changecount =
> 1475, $cnt_global = 9
> 2015-03-31T18:33:30+00:00 DEBUG: [8060] O     <MoreAvailable/>
> 2015-03-31T18:33:30+00:00 INFO: [8060]
> Horde_Core_ActiveSync_Driver::getMessage(Private, 623)
> 2015-03-31T18:33:30+00:00 ERR: Error when parsing a comment.
>
> It looks like Active sync is reinitializing the folders over and over again
> without syncing the mails.

It looks like there may be an issue with parsing the To: email list.  
Try to locate the email in your "Private" mailbox that is causing this  
(it's the email with UID 623) and post the To: header (you may send it  
privately if you wish).


-- 
mike
The Horde Project
http://www.horde.org
https://www.facebook.com/hordeproject
https://www.twitter.com/hordeproject
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