[horde] whups: There was an error listing users: Listing of users is not supported.

Michael J Rubinsky mrubinsk at horde.org
Fri Apr 17 14:38:19 UTC 2015

Quoting ANANT S ATHAVALE <asa at isac.gov.in>:

> Dear List,
> I have tried searching the list archives.  No clear solution is seen.
> I am trying to configure and use Tickets (whups), but unable to  
> list/add 'Users responsible for this queue'.
> I see a message 'There was an error listing users: Listing of users  
> is not supported.' for 'Add/Edit users responsible for this queue.'

This is provided via the authentication backend, not Turba. First,  
check that your authentication backend supports listing users. If it  
does, it may be a bug in still trying to list the users instead of  
providing a simple input box, or it could be a mis-configuration of  
your backend.

> I have prefs.local.php with following configuration
> <?php
> $prefGroups['addressbooks']['suppress'] = true;
> $_prefs['report_time_format'] = '%d/%m/%y %H:%M:%S';
> $_prefs['search_sources']['locked'] = true;
> $_prefs['search_sources']['value'] = json_encode(array('localsql',  
> 'localldap'));
> $_prefs['search_fields']['locked'] = true;
> $_prefs['search_fields']['value'] =  json_encode(array('localsql' =>  
> array('name', 'email'), 'localldap' =>  
> array('name','email','staffno')));
> Anything else to be done in turba configuration to enable these sources?
> -- 
>      सादर धन्यवाद/ Thanks & Regards
>           अनंत / Anant
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