[horde] Whups "My Requests" shows cancelled or resolved tickets for a queue but not for the other one
jan at horde.org
Mon Aug 17 16:29:25 UTC 2015
Zitat von Louis-Philippe Allard <lp.allard.1 at gmail.com>:
> Hello maillist,
> email subject says it all! I have two queues in whups, one for software
> bugs, and another for improvements ideas.
> Under "My Requests", I see all my tickets. Normally, the tickets
> belonging to the "bugs" queue are immediately removed from "My Requests"
> when I am marking them as resolved or cancelled. This is still true, and
> is the behavior I am seeking.
> The tickets under "Improvements Ideas" are kept in "My Requests" even if
> they are marked Resolved or Cancelled. I have searched in Whups options
> for where to change this behavior, I cannot find.
> Would someone be kind enough to point me to the rtight place?
> Louis-Philippe Allard
> lp.allard.1 at gmail.com
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You probably didn't use the correct state category (Closed) when
creating the states for the second queue.
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