[horde] User preference pages gone after Upgrade to Horde Webmail 5.2.10

Michael J Rubinsky mrubinsk at horde.org
Wed Aug 26 13:39:34 UTC 2015


Quoting Christian Bierwirth <chris at cb-solutions.de>:

> Hi Michael,
>
> Am 25.08.2015 um 17:40 schrieb Michael J Rubinsky:
>>
>> Quoting Christian Bierwirth <chris at cb-solutions.de>:
>>
>>> Hi all,
>>>
>>> I got a serious problem after the upgrade to the current horde  
>>> webmail edition 5.2.10:
>>>
>>> Any of my users cannot access the user preferences pages of the  
>>> single applications anymore. The only thing shown under  
>>> /horde/services/prefs.php?app=horde (etc) is the top-menu of the  
>>> pages, the rest stays simply blank. All entries in the horde_prefs  
>>> table are still there. Cannot find any hint in the horde.log or  
>>> the webserver's logfiles. Maybe I screwed it up by updating? All  
>>> the rest seems to work fine though.
>>>
>>> Also I couldn't find a way (or a document telling me how to do  
>>> this) to purge the Installation and reinstall Horde with pear  
>>> using a backup of the existing confs and database.
>>>
>>> Any help would be greatly appreciated.
>>>
>>> Thanks in advance
>>>
>>> Chris
>>>
>>> -- 
>>> Diese Nachricht wurde auf Viren und andere gefährliche Inhalte untersucht
>>> und ist nach aktuellem Kenntnisstand virenfrei.
>>>
>>> cb-solutions Antispam/Antivirus Service
>>
>> Look in the webserver error log for errors. Also, you don't say  
>> what version you upgraded from.
>
> I Upgraded from Horde Webmail - I think 5.2.4 (can I get this  
> anywhere from the files of the backup I made before upgrading? I'd  
> then verify and post it here because I don't know exactly ATM). Here  
> comes an extract of the Webserver log, taken when accessing the  
> prefs pages
>
> [Wed Aug 26 08:51:50 2015] [error] [client 192.168.x.y] PHP Warning:  
>  Unexpected character in input:  '\x1f' (ASCII=31) state=0 in  
> /usr/share/php/Horde/Template.php(285) : eval()'d code on line 2,  
> referer: https://.../horde/services/portal/
> [Wed Aug 26 08:51:50 2015] [error] [client 192.168.x.y] PHP Parse  
> error:  syntax error, unexpected 'hp' (T_STRING) in  
> /usr/share/php/Horde/Template.php(285) : eval()'d code on line 2,  
> referer: https://.../horde/services/portal/
> [Wed Aug 26 08:51:50 2015] [error] [client 192.168.x.y] PHP Warning:  
>  Unexpected character in input:  '\b' (ASCII=8) state=0 in  
> /usr/share/php/Horde/Template.php(285) : eval()'d code on line 1,  
> referer: https://.../horde/services/portal/
> [Wed Aug 26 08:51:50 2015] [error] [client 192.168.x.y] PHP Parse  
> error:  syntax error, unexpected 'scalars' (T_STRING), expecting ','  
> or ')' in /usr/share/php/Horde/Template.php(285) : eval()'d code on  
> line 1, referer: https://.../horde/services/portal/

Looks like some of your templates might have gotten corrupt somehow.  
If you can get a stack trace of the call you should be able to figure  
out which one.



-- 
mike
The Horde Project
http://www.horde.org
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