[horde] Problems with Active Sync and Outlook 2013/2016

Michael J Rubinsky mrubinsk at horde.org
Sat Nov 14 18:06:13 UTC 2015


Quoting Lucas (wb7) <lg at wb7.eu>:

>> Quoting Michael J Rubinsky <mrubinsk at horde.org>:
>>
>> > Quoting Lucas (wb7) <lg at wb7.eu>:
>> >
>> >> Hi everyone,
>> >>
>> >> here is a wiretrace and I hope this is what you needed:
>> >>
>> >> http://pastebin.com/f24cQn0z
>> >
>> >
>> > We need the raw trace, not exported as plaintext, as it's not possible
>> > to see the wbxml data otherwise.
>>
>> Since this seems to be a FOLDERSYNC request, it *might* be related to a PHP
>> bug others are reporting that is causing LIST commands to fail on the IMAP
>> server. What PHP version are you using?  What does your IMAP debug log
>> look like?

Sorry, I should have been more specific. I meant IMP's IMAP debug log.  
Enabled via imp/config/backends[.local].php


> I am using PHP 5.6.14-0+deb8u1 on Debian Jessie. Here is an IMAP debug log:
>
> ov 14 15:41:23 srv01 dovecot: imap-login: Login:  
> user=<test at domain.com>, method=PLAIN, rip=127.0.0.1, lip=127.0.1.1,  
> mpid=20393, TLS, session=<mkWRK4EktAB/AAAB>
> Nov 14 15:41:23 srv01 dovecot: imap: Debug: Loading modules from  
> directory: /usr/lib/dovecot/modules
> Nov 14 15:41:23 srv01 dovecot: imap: Debug: Module loaded:  
> /usr/lib/dovecot/modules/lib10_quota_plugin.so
> Nov 14 15:41:23 srv01 dovecot: imap: Debug: Module loaded:  
> /usr/lib/dovecot/modules/lib11_imap_quota_plugin.so
> Nov 14 15:41:23 srv01 dovecot: imap: Debug: Added userdb setting:  
> plugin/quota_rule=*:storage=512M
> Nov 14 15:41:23 srv01 dovecot: imap(test at domain.com): Debug:  
> Effective uid=1001, gid=1001, home=/var/vmail/domain.com/test
> Nov 14 15:41:23 srv01 dovecot: imap(test at domain.com): Debug: Quota  
> root: name=User quota backend=maildir args=
> Nov 14 15:41:23 srv01 dovecot: imap(test at domain.com): Debug: Quota  
> rule: root=User quota mailbox=* bytes=536870912 messages=0
> Nov 14 15:41:23 srv01 dovecot: imap(test at domain.com): Debug: Quota  
> warning: bytes=483183820 (90%) messages=0 reverse=no  
> command=quota-warning 90 test at domain.com
> Nov 14 15:41:23 srv01 dovecot: imap(test at domain.com): Debug: Quota  
> warning: bytes=375809638 (70%) messages=0 reverse=no  
> command=quota-warning 70 test at domain.com
> Nov 14 15:41:23 srv01 dovecot: imap(test at domain.com): Debug: Quota  
> grace: root=User quota bytes=53687091 (10%)
> Nov 14 15:41:23 srv01 dovecot: imap(test at domain.com): Debug:  
> Namespace inbox: type=private, prefix=, sep=, inbox=yes, hidden=no,  
> list=yes, subscriptions=yes location=maildir:~/mail:LAYOUT=fs
> Nov 14 15:41:23 srv01 dovecot: imap(test at domain.com): Debug: fs:  
> root=/var/vmail/domain.com/test/mail, index=, indexpvt=, control=,  
> inbox=/var/vmail/domain.com/test/mail, alt=
> Nov 14 15:41:24 srv01 HORDE: [imp] Login success for test at domain.com  
> (79.204.123.123) to {imap://srv01.domain.com/} [pid 17200 on line  
> 157 of "/var/www/horde/htdocs/horde-base/imp/lib/Auth.php"]
> Nov 14 15:41:24 srv01 dovecot: imap(test at domain.com): Disconnected:  
> Logged out in=124 out=686
> Nov 14 15:41:24 srv01 dovecot: auth: Debug: auth client connected (pid=20394)
> Nov 14 15:41:24 srv01 dovecot: auth: Debug: client in:  
> AUTH#0111#011PLAIN#011service=imap#011secured#011session=dDyZK4EktgB/AAAB#011lip=127.0.1.1#011rip=127.0.0.1#011lport=143#011rport=58294#011resp=<hidden>
> Nov 14 15:41:24 srv01 dovecot: auth-worker(20177): Debug:  
> sql(test at domain.com,127.0.0.1): query: SELECT username, domain,  
> password FROM users WHERE username = 'test' AND domain = 'domain.com'
> Nov 14 15:41:24 srv01 dovecot: auth: Debug: client passdb out:  
> OK#0111#011user=test at domain.com
> Nov 14 15:41:24 srv01 dovecot: auth: Debug: master in:  
> REQUEST#0111336541185#01120394#0111#011a5524e17b6672e2584952e21075f8be3#011session_pid=20395#011request_auth_token
> Nov 14 15:41:24 srv01 dovecot: auth-worker(20177): Debug:  
> sql(test at domain.com,127.0.0.1): SELECT concat('*:storage=',  
> mailbox_limit, 'M') AS quota_rule FROM users WHERE username = 'test'  
> AND domain = 'domain.com'
> Nov 14 15:41:24 srv01 dovecot: auth: Debug: master userdb out:  
> USER#0111336541185#011test at domain.com#011quota_rule=*:storage=512M#011auth_token=afc01c635bcd417e97bea8a1cf1a40bf199886b5
> Nov 14 15:41:24 srv01 dovecot: imap-login: Login:  
> user=<test at domain.com>, method=PLAIN, rip=127.0.0.1, lip=127.0.1.1,  
> mpid=20395, TLS, session=<dDyZK4EktgB/AAAB>
> Nov 14 15:41:24 srv01 dovecot: imap: Debug: Loading modules from  
> directory: /usr/lib/dovecot/modules
> Nov 14 15:41:24 srv01 dovecot: imap: Debug: Module loaded:  
> /usr/lib/dovecot/modules/lib10_quota_plugin.so
> Nov 14 15:41:24 srv01 dovecot: imap: Debug: Module loaded:  
> /usr/lib/dovecot/modules/lib11_imap_quota_plugin.so
> Nov 14 15:41:24 srv01 dovecot: imap: Debug: Added userdb setting:  
> plugin/quota_rule=*:storage=512M
> Nov 14 15:41:24 srv01 dovecot: imap(test at domain.com): Debug:  
> Effective uid=1001, gid=1001, home=/var/vmail/domain.com/test
> Nov 14 15:41:24 srv01 dovecot: imap(test at domain.com): Debug: Quota  
> root: name=User quota backend=maildir args=
> Nov 14 15:41:24 srv01 dovecot: imap(test at domain.com): Debug: Quota  
> rule: root=User quota mailbox=* bytes=536870912 messages=0
> Nov 14 15:41:24 srv01 dovecot: imap(test at domain.com): Debug: Quota  
> warning: bytes=483183820 (90%) messages=0 reverse=no  
> command=quota-warning 90 test at domain.com
> Nov 14 15:41:24 srv01 dovecot: imap(test at domain.com): Debug: Quota  
> warning: bytes=375809638 (70%) messages=0 reverse=no  
> command=quota-warning 70 test at domain.com
> Nov 14 15:41:24 srv01 dovecot: imap(test at domain.com): Debug: Quota  
> grace: root=User quota bytes=53687091 (10%)
> Nov 14 15:41:24 srv01 dovecot: imap(test at domain.com): Debug:  
> Namespace inbox: type=private, prefix=, sep=, inbox=yes, hidden=no,  
> list=yes, subscriptions=yes location=maildir:~/mail:LAYOUT=fs
> Nov 14 15:41:24 srv01 dovecot: imap(test at domain.com): Debug: fs:  
> root=/var/vmail/domain.com/test/mail, index=, indexpvt=, control=,  
> inbox=/var/vmail/domain.com/test/mail, alt=
> Nov 14 15:41:24 srv01 HORDE: [imp] Login success for test at domain.com  
> (79.204.123.123) to {imap://srv01.domain.com/} [pid 17201 on line  
> 157 of "/var/www/horde/htdocs/horde-base/imp/lib/Auth.php"]
> Nov 14 15:41:24 srv01 dovecot: imap(test at domain.com): Disconnected:  
> Logged out in=124 out=686
> Nov 14 15:41:25 srv01 dovecot: auth: Debug: auth client connected (pid=20396)
>
> Thanks!
> Lucas
>
>>
>> See https://bugs.horde.org/ticket/13825 for a description of the bug in
>> question.
>>
>>
>> >
>> >
>> >> If I have to provide more information, I will do of course.
>> >>
>> >> Thank you!
>> >>
>> >> Lucas
>> >>
>> >> -----Ursprüngliche Nachricht-----
>> >> Von: horde [mailto:horde-bounces at lists.horde.org] Im Auftrag von
>> >> Torben Dannhauer
>> >> Gesendet: Montag, 26. Oktober 2015 20:18
>> >> An: horde at lists.horde.org
>> >> Betreff: Re: [horde] Problems with Active Sync and Outlook 2013/2016
>> >>
>> >> I use Horde EAS with Outlook 2016 and it works as expected.
>> >>
>> >> Regards,
>> >> Torben
>> >>
>> >> -----Ursprüngliche Nachricht-----
>> >> Von: horde [mailto:horde-bounces at lists.horde.org] Im Auftrag von
>> >> Michael J Rubinsky
>> >> Gesendet: Freitag, 23. Oktober 2015 18:07
>> >> An: Lucas (wb7) <lg at wb7.eu>
>> >> Cc: horde at lists.horde.org
>> >> Betreff: Re: [horde] Problems with Active Sync and Outlook 2013/2016
>> >>
>> >> Please do not top post.
>> >>
>> >> Quoting Lucas (wb7) <lg at wb7.eu>:
>> >>
>> >>> Here is a debug log with a few connection tries from OL 2016:
>> >>> http://pastebin.com/H8wNXz5q
>> >>>
>> >>> A wiretrace is not so easy, because of the usage of HTTPS, but I'll
>> >>> try my best, if you need one.
>> >>
>> >> Wireshark allows you to provide it with a copy of the certificate.
>> >>
>> >>
>> >>> Does the debug log show something irregular?
>> >>
>> >> Unfortunately, no.
>> >>
>> >> It's very strange. I have no issues with OL2013. Hopefully it's not
>> >> something silly that OL2016 is doing. I don't have access to it to
>> >> test.
>> >>
>> >>
>> >>> -----Ursprüngliche Nachricht-----
>> >>> Von: horde [mailto:horde-bounces at lists.horde.org] Im Auftrag von
>> >>> Michael J Rubinsky
>> >>> Gesendet: Freitag, 23. Oktober 2015 17:55
>> >>> An: horde at lists.horde.org
>> >>> Betreff: Re: [horde] Problems with Active Sync and Outlook 2013/2016
>> >>>
>> >>>
>> >>> Quoting Lucas (wb7) <lg at wb7.eu>:
>> >>>
>> >>>> Hi Michael,
>> >>>>
>> >>>> thank you for your response. My horde log shows
>> >>>>
>> >>>> Oct 23 14:42:28 isogramm HORDE: [imp] Login success for
>> >>>> test at domain.com (79.204.123.123) to {imap://horde.server.de/} [pid
>> >>>> 28966 on line 157 of
>> >>>> "/var/www/horde/htdocs/horde-base/imp/lib/Auth.php"]
>> >>>>
>> >>>> for about 4 times per second if I start outlook and while it trys
>> >>>> to sync. Do you need a debug log? The webserver log is clear; there
>> >>>> are no errors.
>> >>>
>> >>> Debug log *might* show something. If you can get a wiretrace,
>> >>> though, that would be even better.
>> >>>
>> >>>
>> >>>
>> >>> --
>> >>> mike
>> >>> The Horde Project
>> >>> http://www.horde.org
>> >>> https://www.facebook.com/hordeproject
>> >>> https://www.twitter.com/hordeproject
>> >>
>> >>
>> >>
>> >> --
>> >> mike
>> >> The Horde Project
>> >> http://www.horde.org
>> >> https://www.facebook.com/hordeproject
>> >> https://www.twitter.com/hordeproject
>> >>
>> >> --
>> >> Horde mailing list
>> >> Frequently Asked Questions: http://horde.org/faq/ To unsubscribe,
>> >> mail: horde-unsubscribe at lists.horde.org
>> >>
>> >> --
>> >> Horde mailing list
>> >> Frequently Asked Questions: http://horde.org/faq/ To unsubscribe,
>> >> mail: horde-unsubscribe at lists.horde.org
>> >
>> >
>> >
>> > --
>> > mike
>> > The Horde Project
>> > http://www.horde.org
>> > https://www.facebook.com/hordeproject
>> > https://www.twitter.com/hordeproject
>>
>>
>> --
>> mike
>> The Horde Project
>> http://www.horde.org
>> https://www.facebook.com/hordeproject
>> https://www.twitter.com/hordeproject



-- 
mike
The Horde Project
http://www.horde.org
https://www.facebook.com/hordeproject
https://www.twitter.com/hordeproject
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