[horde] CheckBox Issue... I call it a bug, you?

[Hendrik Noack]

> -----Ursprüngliche Nachricht-----
> Von: horde [mailto:horde-bounces at lists.horde.org] Im Auftrag von Jan
> Schneider
> Gesendet: Montag, 27. März 2017 21:28
> An: Simon B <simon.buongiorno at gmail.com>
> Cc: horde <horde at lists.horde.org>
> Betreff: Re: [horde] CheckBox Issue... I call it a bug, you?
> 
> Zitat von Simon B <simon.buongiorno at gmail.com>:
> 
> > On 27 Mar 2017 17:04, "Jan Schneider" <jan at horde.org> wrote:
> >>
> >>
> >> Zitat von Vilius Sumskas/LNK <vilius at lnk.lt>:
> >>
> >>
> >>>> > Hi Dave,
> >>>> >
> >>>> > Zitat von David Cunningham <dcunningham at additionnetworks.net>:
> >>>> >
> >>>> >> Hi All,
> >>>> >>
> >>>> >> When using the current version of Horde I click on the subject
> >>>> >> line of an email to preview it in the preview window.
> >>>> >>
> >>>> >> If you then click the check box of a different email with the
> >>>> >> intention of deleting it you leave two checked emails.  So, when
> >>>> >> you hit delete, both are deleted.
> >>>> >>
> >>>> >> On any other system (Google, Yahoo, Aol) when you preview an
> >>>> >> email it does not check it.  It is only checked when you click
> >>>> >> the checkbox itself or do a multi select manually.
> >>>> >>
> >>>> >> This has been an issue for a few of our users mistakenly
> >>>> >> deleting
> >>>
> >>> emails.
> >>>>
> >>>> >>
> >>>> >> Can this code be adjusted so when clicking on an email itself
> >>>> >> for the purpose or preview it does not check it in the checkbox
> >>>> >> column... only if you click the check box?
> >>>> >>
> >>>> >> Thanks,
> >>>> >>
> >>>> >> Dave
> >>>> >
> >>>> > This has been the behaviour since the first dynamic webmail
> >>>> > version almost 10 years ago. Changing this would in return
> >>>> > confuse every of our existing users.
> >>>> >
> >>>> > --
> >>>> > Jan Schneider
> >>>> > The Horde Project
> >>>> > https://www.horde.org/
> >>>> >
> >>>> > --
> >>>> > Horde mailing list
> >>>> > Frequently Asked Questions: http://horde.org/faq/ To unsubscribe,
> >>>> > mail: horde-unsubscribe at lists.horde.org
> >>>>
> >>>>
> >>>> ----- End message from Jan Schneider <jan at horde.org> -----
> >>>>
> >>>> I had raised the same issue sometime in February 2014 with subject
> >>>> "Some of our users are loosing their mails.".  But, issue was
> >>>> rejected by the developer team.
> >>>>
> >>>> It is not a complaint. But, still a suggestion to re-look at this
> >>>> issue.  Our users are still facing this issue once in a while.
> >>>> User is either able to manage by looking at Trash or asking admin
> >>>> to retrieve it as part of unexpunge feature of cyrus-imap.
> >>>
> >>>
> >>> I think the issue is not that it selects email message on the
> >>> preview,
> > but
> >>> that clicking checkbox doesn't unselect previously clicked message.
> >>> I don't remember much how IMP dynamic interface works because I'm
> >>> not using it anymore, but in my opinion just clicking on the
> >>> checkbox should be equal to clicking on the subject. This goes the
> >>> same for multiselection when using Shift or Ctrl on the keyboard.
> >>>
> >>> --
> >>>    Vilius
> >>
> >>
> >> This would make it a radiobox instead of a checkbox and you could no
> > longer select multiple messages.
> >
> > I disagree.  Like the OP and other contributors, if I want to select
> > multiple messages, I will click precisely on multiple checkboxes.  But
> > if I click on one checkbox and then click on another subject field, I
> > expect only the newly selected email to be selected and processed with
> > any delete action.
> >
> > The way gmail/yahoo/outlook does it.
> 
> And Horde too.

Jan I think there is a bit of a misunderstanding here. I agree with you on
the following:

If I click on a checkbox and then afterwards on a subject line, that horde
imp selects only the mail I wanted to select.

The other way round, when I click on a subject line and then on a radio
checkbox, both mails are checked because the previous selection is kept. I
also agree with the fact that it has been that way for years, so no big deal
if you know that fact.

To all: for me this is not a bug, you must simply understand how checkboxes
work! But from a IT support perspective I do fully understand what you are
saying, because many users don't actually look at what happens on their
screen when they click on something. Also true for many years ;-)

What do we learn from this? Stop fixing the user, because in the end you
can't.  ;-)

Why not make it a selectable feature, so that the user can choose a
behaviour mode? One for "pros" who know how checkboxes work (the default)
and another mode for the "careless" who need an extra net to keep them from
falling.
Make a feature request, not a bug report since it cleary isn't a bug!

> 
> --
> Jan Schneider
> The Horde Project
> https://www.horde.org/
> 
> --
> Horde mailing list
> Frequently Asked Questions: http://horde.org/faq/ To unsubscribe, mail:
> horde-unsubscribe at lists.horde.org



Mit freundlichen Grüßen / Best regards
   
Hendrik Noack

   
--
Axxedia IT GmbH

Schwabstr. 30
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Tel +49 7159 4979763
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