[horde] Activesync dumps data after initial download

Michael J Rubinsky mrubinsk at horde.org
Fri Jul 14 01:14:43 UTC 2017


Quoting Mike <barjunk at attglobal.net>:

> I realized after sending this that I should probably include some  
> other information:
>
> This is a new install on Ubuntu 16.04, PHP7, Groupware 5.2.20
>
> Quoting Mike <barjunk at attglobal.net>:
>
>> Was parsing through my activesync logs because I´m troubleshooting  
>> an issue where the contacts are able to download if that is the  
>> only thing I´m syncing.
>>
>> However, as soon as I add mail or calendar, it will initially load  
>> the information, then erase it as it seems to finish the sync.
>>
>> One of the interesting things in the log is:
>>
>>
>> [4487][2017-07-11T22:58:26-08:00] O:    </Settings:OofState>
>> [4487][2017-07-11T22:58:26-08:00] O:    <Settings:StartTime>
>> [4487][2017-07-11T22:58:26-08:00] O:     -0001-11-30T10:00:00.000Z
>> [4487][2017-07-11T22:58:26-08:00] O:    </Settings:StartTime>
>> [4487][2017-07-11T22:58:26-08:00] O:    <Settings:EndTime>
>> [4487][2017-07-11T22:58:26-08:00] O:     -0001-11-30T10:00:00.000Z
>> [4487][2017-07-11T22:58:26-08:00] O:    </Settings:EndTime>
>> [4487][2017-07-11T22:58:26-08:00] O:    <Settings:OofMessage>
>> [4487][2017-07-11T22:58:26-08:00] O:     <Settings:AppliesToInternal>
>> [4487][2017-07-11T22:58:26-08:00] O:     <Settings:Enabled>
>> [4487][2017-07-11T22:58:26-08:00] O:     <Settings:ReplyMessage>
>> [4487][2017-07-11T22:58:26-08:00] O:     <Settings:BodyType>
>> [4487][2017-07-11T22:58:26-08:00] O:      text
>> [4487][2017-07-11T22:58:26-08:00] O:     </Settings:BodyType>
>> [4487][2017-07-11T22:58:26-08:00] O:    </Settings:OofMessage>
>> [4487][2017-07-11T22:58:26-08:00] O:   </Settings:Get>
>> [4487][2017-07-11T22:58:26-08:00] O:  </Settings:Oof>
>> [4487][2017-07-11T22:58:26-08:00] O: </Settings:Settings>
>>
>> Where the date time stamps don´t seem to have valid data.

Please provide more of the logfile = especially what happens around  
the time the client decides to start over (you'll see the "synkey"  
reset to 0). Some of those tags don't look right (they are missing the  
closing tag) though that may be a logging issue, I'll have to check on  
it when I have time.

Also, some clients will simply not work without the Mail folder being  
synchronized. If you don't wish for mail to be actually synchronized,  
disabling the email support in the activesync configuration section  
will send "fake" folder data.

>>
>> Can someone point me in a direction to look?
>>
>> Thanks.
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>
>
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-- 
mike
The Horde Project
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