[horde] activesync not syncing mail flags

Michael J Rubinsky mrubinsk at horde.org
Sun Sep 3 04:27:13 UTC 2017


Quoting Philipp Faeustlin <philipp.faeustlin at uni-hohenheim.de>:

> Am 28.08.2017 um 17:15 schrieb Michael J Rubinsky:
>>
>> Quoting Philipp Faeustlin <philipp.faeustlin at uni-hohenheim.de>:
>>
>>> I recently discovered, that mail flags like answered and forwarded  
>>> are not synchronized to server, when I answer or forward a mail  
>>> via activesync.
>>>
>>> Further testing showed that problem seems to be related to  
>>> Microsoft Outlook 2013, 2016.
>>>
>>> Because my Android Phone (Samsung) via Activesync doesn't show  
>>> that problem, only my Outlook clients do.
>>>
>>> Does someone noticed the same problem, too?
>>>
>>> If it is only my Outlook doing sh** again.
>>> Can someone confirm to me that syncing answered and forwarding  
>>> flags via Activesync and Outlook 2013, 2016 works with Horde 5.2.21.
>>
>> This *should* work. We would need to see a sync log to further help  
>> with this issue. See the activesync configuration tab in the horde  
>> configuration screen.
>>
>>
> I don't want to post the detailed activesync logs in public, I hope  
> you don't mind this mail.
>
> I did some testing with 3 devices.
> My Samsung (SEC1...) seems to work fine.

The responses done via OL are not sent as a REPLY command, but rather  
as a SENDMAIL command and as such, do not include the original message  
uid and mailbox of the original email. We don't have the data to mark  
the reply state. We *could* attempt to look this up from the headers  
in the reply but this could be an expensive operation - especially if  
we assume that the email could be in ANY folder and not just the inbox.

> Outlook 2013 (1F31...) doesn't show/syncs flags. Only flag show if  
> answered via this devices but no sync to horde webmail.
>
> Outlook 2016 (3827...) doesn't show flags. (Log not included because  
> of mail size)
>
> Test was as follows:
> 1. Receive "Test Nachricht 1"
> 2. Answer "Test Nachricht 1" via Horde Webmail.
> 3. Receive "Test Nachricht 2"
> 4. Answer "Test Nachricht 2" via Outlook 2013
>>>
>>> Regards
>>> -- 
>>> Philipp Fäustlin
>>>
>>> -- 
>>> Horde mailing list
>>> Frequently Asked Questions: http://horde.org/faq/
>>> To unsubscribe, mail: horde-unsubscribe at lists.horde.org
>>
>>
>>
>>
>>
>
> -- 
> Philipp Fäustlin
> Universität Hohenheim
> Kommunikations-, Informations- und Medienzentrum (630)
> IT-Dienste | Abt. Kommunikation, E-Learning u. Print | Mail
>
> Schloss, Westhof Süd | 70599 Stuttgart
> Tel.: +49 711 459-22838 | Fax: +49 711 459-23449
> https://kim.uni-hohenheim.de/



-- 
mike
The Horde Project
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