[horde] Activesync - Error saving state, checking if this is due to previous synckey

Lucas (wb7.eu) lg at wb7.eu
Sun Dec 3 22:04:49 UTC 2017


Hello,

since today I have the odd problem that one Outlook 2016 client stopped
syncing with Horde - it is just trying to connect all the time, but not
syncing anymore without any error. This issue does not affect any other
device. The following ActiveSync-Log was created:

[19409][2017-12-03T22:59:06+01:00] INFO: COLLECTIONS: Initializing state for
collection: INBOX, synckey: {5a207f65-78ec-43a9-aa69-476b00000000}19
[19409][2017-12-03T22:59:06+01:00] >>>: STATE: Loading state for synckey
{5a207f65-78ec-43a9-aa69-476b00000000}19
[19409][2017-12-03T22:59:06+01:00] >>>: STATE: Initializing message diff
engine for F71c41963 (INBOX)
[19409][2017-12-03T22:59:06+01:00] >>>:
Horde_Core_ActiveSync_Driver::getSyncStamp(INBOX, 1512325575);
[19409][2017-12-03T22:59:06+01:00] >>>: STATE: Using SYNCSTAMP 1512338346
for F71c41963.
[19409][2017-12-03T22:59:06+01:00] >>>:
Horde_Core_ActiveSync_Driver::getServerChanges(INBOX, 1512325575,
1512338346, 0, 0, 1, 100, )
[19409][2017-12-03T22:59:06+01:00] >>>: INBOX IMAP PREVIOUS MODSEQ: 10523
[19409][2017-12-03T22:59:06+01:00] >>>: IMAP status:
a:4:{s:8:"messages";i:3112;s:7:"uidnext";i:9934;s:11:"uidvalidity";i:1422798
076;s:13:"highestmodseq";i:10525;}
[19409][2017-12-03T22:59:06+01:00] >>>: CONDSTORE and CHANGES
[19409][2017-12-03T22:59:06+01:00] >>>: Found 0 deleted messages.
[19409][2017-12-03T22:59:06+01:00] >>>: STATE: Found 1 message changes in
F71c41963.
[19409][2017-12-03T22:59:06+01:00] >>>: STATE: Checking for client initiated
changes.
[19409][2017-12-03T22:59:06+01:00] >>>: Old SYNCKEY:
{5a207f65-78ec-43a9-aa69-476b00000000}19, New SYNCKEY:
{5a207f65-78ec-43a9-aa69-476b00000000}20
[19409][2017-12-03T22:59:06+01:00] O:  <Folders>
[19409][2017-12-03T22:59:06+01:00] O:   <Folder>
[19409][2017-12-03T22:59:06+01:00] O:    <SyncKey>
[19409][2017-12-03T22:59:06+01:00] O:
{5a207f65-78ec-43a9-aa69-476b00000000}20
[19409][2017-12-03T22:59:06+01:00] O:    </SyncKey>
[19409][2017-12-03T22:59:06+01:00] O:    <FolderId>
[19409][2017-12-03T22:59:06+01:00] O:     F71c41963
[19409][2017-12-03T22:59:06+01:00] O:    </FolderId>
[19409][2017-12-03T22:59:06+01:00] O:    <Status>
[19409][2017-12-03T22:59:06+01:00] O:     1
[19409][2017-12-03T22:59:06+01:00] O:    </Status>
[19409][2017-12-03T22:59:06+01:00] >>>:
Horde_Core_ActiveSync_Driver::getMessage(INBOX, 9933)
[19409][2017-12-03T22:59:06+01:00] >>>: Building MIME Message.
[19409][2017-12-03T22:59:06+01:00] >>>: Checking MIMETRUNCATION: 0,
ServerData: 528
[19409][2017-12-03T22:59:06+01:00] >>>: Fetching verb for
<1054841784.21.1512334576271 at cmb360>.
[19409][2017-12-03T22:59:06+01:00] O:    <Commands>
[19409][2017-12-03T22:59:06+01:00] O:     <Add>
[19409][2017-12-03T22:59:06+01:00] O:      <ServerEntryId>
[19409][2017-12-03T22:59:06+01:00] O:       9933
[19409][2017-12-03T22:59:06+01:00] O:      </ServerEntryId>
[19409][2017-12-03T22:59:06+01:00] O:      <Data>
[19409][2017-12-03T22:59:06+01:00] O:       <POOMMAIL:To>
[19409][2017-12-03T22:59:06+01:00] O:        lucas at domain.de
[19409][2017-12-03T22:59:06+01:00] O:       </POOMMAIL:To>
[19409][2017-12-03T22:59:06+01:00] O:       <POOMMAIL:From>
[19409][2017-12-03T22:59:06+01:00] O:
buerger-cert-newsletter at noreply.bund.de
[19409][2017-12-03T22:59:06+01:00] O:       </POOMMAIL:From>
[19409][2017-12-03T22:59:06+01:00] O:       <POOMMAIL:Subject>
[19409][2017-12-03T22:59:06+01:00] O:        BSI - Bestellung des
Newsletters - Bitte um Bestätigung
[19409][2017-12-03T22:59:06+01:00] O:       </POOMMAIL:Subject>
[19409][2017-12-03T22:59:06+01:00] O:       <POOMMAIL:Reply-To>
[19409][2017-12-03T22:59:06+01:00] O:
buerger-cert-newsletter at noreply.bund.de
[19409][2017-12-03T22:59:06+01:00] O:       </POOMMAIL:Reply-To>
[19409][2017-12-03T22:59:06+01:00] O:       <POOMMAIL:DateReceived>
[19409][2017-12-03T22:59:06+01:00] O:        2017-12-03T20:56:16.000Z
[19409][2017-12-03T22:59:06+01:00] O:       </POOMMAIL:DateReceived>
[19409][2017-12-03T22:59:06+01:00] O:       <POOMMAIL:DisplayTo>
[19409][2017-12-03T22:59:06+01:00] O:        lucas at domain.de
[19409][2017-12-03T22:59:06+01:00] O:       </POOMMAIL:DisplayTo>
[19409][2017-12-03T22:59:06+01:00] O:       <POOMMAIL:ThreadTopic>
[19409][2017-12-03T22:59:06+01:00] O:        BSI - Bestellung des
Newsletters - Bitte um Bestätigung
[19409][2017-12-03T22:59:06+01:00] O:       </POOMMAIL:ThreadTopic>
[19409][2017-12-03T22:59:06+01:00] O:       <POOMMAIL:Importance>
[19409][2017-12-03T22:59:06+01:00] O:        1
[19409][2017-12-03T22:59:06+01:00] O:       </POOMMAIL:Importance>
[19409][2017-12-03T22:59:06+01:00] O:       <POOMMAIL:Read>
[19409][2017-12-03T22:59:06+01:00] O:        1
[19409][2017-12-03T22:59:06+01:00] O:       </POOMMAIL:Read>
[19409][2017-12-03T22:59:06+01:00] O:       <POOMMAIL:MessageClass>
[19409][2017-12-03T22:59:06+01:00] O:        IPM.Note
[19409][2017-12-03T22:59:06+01:00] O:       </POOMMAIL:MessageClass>
[19409][2017-12-03T22:59:06+01:00] O:       <POOMMAIL:InternetCPID>
[19409][2017-12-03T22:59:06+01:00] O:        65001
[19409][2017-12-03T22:59:06+01:00] O:       </POOMMAIL:InternetCPID>
[19409][2017-12-03T22:59:06+01:00] O:       <AirSyncBase:NativeBodyType>
[19409][2017-12-03T22:59:06+01:00] O:        1
[19409][2017-12-03T22:59:06+01:00] O:       </AirSyncBase:NativeBodyType>
[19409][2017-12-03T22:59:06+01:00] O:       <AirSyncBase:Body>
[19409][2017-12-03T22:59:06+01:00] O:        <AirSyncBase:Type>
[19409][2017-12-03T22:59:06+01:00] O:         4
[19409][2017-12-03T22:59:06+01:00] O:        </AirSyncBase:Type>
[19409][2017-12-03T22:59:06+01:00] O:        <AirSyncBase:EstimatedDataSize>
[19409][2017-12-03T22:59:06+01:00] O:         528
[19409][2017-12-03T22:59:06+01:00] O:
</AirSyncBase:EstimatedDataSize>
[19409][2017-12-03T22:59:06+01:00] O:        <AirSyncBase:Truncated>
[19409][2017-12-03T22:59:06+01:00] O:         0
[19409][2017-12-03T22:59:06+01:00] O:        </AirSyncBase:Truncated>
[19409][2017-12-03T22:59:06+01:00] O:        <AirSyncBase:Data>
[19409][2017-12-03T22:59:06+01:00] O:         Return-Path:
<SRS0=YD6g=C7=noreply.bund.de=buerger-cert-newsletter at mail01.server.de>
Delivered-To: <lucas at domain.de>
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Date: Sun, 3 Dec 2017 21:56:16 +0100 (CET)
From: buerger-cert-newsletter at noreply.bund.de
To: lucas at domain.de
Message-ID: <1054841784.21.1512334576271 at cmb360>
Subject: BSI - Bestellung des Newsletters - Bitte um
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[19409][2017-12-03T22:59:06+01:00] O:        </AirSyncBase:Data>
[19409][2017-12-03T22:59:06+01:00] O:       </AirSyncBase:Body>
[19409][2017-12-03T22:59:06+01:00] O:       <POOMMAIL:Flag />
[19409][2017-12-03T22:59:06+01:00] O:       <POOMMAIL:ContentClass>
[19409][2017-12-03T22:59:06+01:00] O:        urn:content-classes:message
[19409][2017-12-03T22:59:06+01:00] O:       </POOMMAIL:ContentClass>
[19409][2017-12-03T22:59:06+01:00] O:       <POOMMAIL:Categories />
[19409][2017-12-03T22:59:06+01:00] O:      </Data>
[19409][2017-12-03T22:59:06+01:00] O:     </Add>
[19409][2017-12-03T22:59:06+01:00] >>>: STATE: Updating state during change
[19409][2017-12-03T22:59:06+01:00] >>>: Peak memory usage after message:
2097152
[19409][2017-12-03T22:59:06+01:00] O:    </Commands>
[19409][2017-12-03T22:59:06+01:00] >>>: STATE: Saving state:
a:8:{i:0;s:40:"{5a207f65-78ec-43a9-aa69-476b00000000}20";i:1;O:21:"Horde_Db_
Value_Binary":2:{s:9:"*_value";s:4788:"C:28:"Horde_ActiveSync_Folder_Imap":4
745:{{"s":{"messages":3112,"uidnext":9934,"uidvalidity":1422798076,"highestm
odseq":10525},"m":"1,3,11,13,82,105,109,111:113,118,120:121,135:136,141:144,
147,152,166,168,173,192,232:233,235,252,311,464:468,470:477,484,488:489,494,
499,531:535,539:541,754,869,872,906,908:912,916:918,921:922,924:926,932,946,
1017,1071,1108,1143:1150,1173,1175,1198,1237,1252,1305:1306,1371,1380,1472,1
659,1663:1664,1675:1678,1685,1701,1731:1732,1769,1844,1846,1855,1867,1870,19
06,1909:1910,1959:1960,1975:1976,1997,2005,2129,2175,2190,2215,2219,2304,232
0,2380,2399,2490,2492,2560,2564,2590,2642:2647,2651,2653,2661,2766,2769:2770
,2772,2775,2777,2781,2784:2787,2825:2827,2829:2830,2876,2927,2933,2940,2943,
2945,2955,3024,3026,3038,3054,3057,3079,3087,3089,3110,3112,3116,3140,3189,3
218,3271,3278:3279,3310,3317,3324,3327,3333:3337,3370:3371,3414,3437,3440,34
45:3446,3453:3455,3461,3511,3515,3520:3521,3524,3526:3527,3531:3532,3544:354
5,3624,3626,3631:3634,3642:3643,3728:3729,3805:3806,3906,3958,4013,4107,4246
,4265,4318,4335,4339,4371,4374,4377,4394:4395,4439,4482,4486:4490,4502:4504,
4506,4516,4520,4523:4526,4529,4531,4535:4536,4543:4544,4550,4556:4558,4566,4
574,4582:4587,4589,4592:4596,4598,4613:4614,4629,4632:4633,4635:4637,4642:46
43,4649,4686,4690,4698,4710,4718,4722:4723,4725,4735:4740,4761:4764,4767:477
5,4781:4784,4792:4797,4803,4805:4808,4814:4820,4826:4828,4830:4833,4839:4840
,4842,4844,4949:4950,4952:4958,4960,4967:4970,4976:4988,5013,5021:5022,5034,
5079:5081,5089,5095:5099,5107,5112,5116,5125:5127,5131,5133:5134,5151,5176,5
179,5183,5188,5190,5193:5194,5196:5200,5202:5209,5211:5228,5230,5232:5255,52
57:5261,5263:5270,5272:5276,5278:5279,5281,5283,5285:5291,5293:5297,5299:530
3,5305:5310,5312,5314:5315,5317:5321,5323:5324,5327:5330,5333:5336,5339:5344
,5346:5348,5350:5351,5353:5369,5371:5373,5375,5377:5382,5386,5388:5391,5395,
5397:5399,5401:5402,5407:5411,5413:5418,5420,5426:5430,5432:5437,5440:5445,5
447:5450,5452:5458,5462,5465,5467:5468,5470:5471,5474:5488,5492,5495:5499,55
02,5505:5507,5510:5511,5518:5519,5521:5523,5526,5531:5533,5536:5537,5539:554
2,5546,5549,5552:5553,5555,5560,5562:5564,5571:5574,5579,5582:5584,5590:5593
,5596:5598,5601:5602,5604,5606:5608,5612,5616:5618,5621,5624,5628:5632,5638,
5640:5642,5644:5645,5647,5651:5652,5654,5657,5660:5661,5664,5671:5674,5676,5
681:5684,5688,5690:5691,5695,5697,5700:5701,5704,5706,5708:5709,5711:5715,57
18:5723,5725,5727,5734,5736:5742,5747:5748,5750,5752,5754:5755,5758:5759,576
1:5762,5764,5766,5770:5772,5777,5779:5780,5784:5785,5788,5795:5796,5798,5802
,5806,5808,5812,5820,5822:5823,5825,5827:5829,5831:5832,5836:5837,5839,5841,
5846:5858,5860:5876,5878,5880:5884,5886:5904,5906:5919,5921:5927,5929:5933,5
935:5948,5950:5963,5965:6005,6007:6010,6012:6039,6041:6046,6048:6091,6093:61
16,6119:6131,6133:6166,6170,6172:6173,6176,6181:6214,6217,6219,6221:6234,623
6:6254,6256:6271,6281,6284:6285,6297,6310,6312:6322,6324:6331,6334:6344,6347
:6348,6353:6383,6385:6425,6427:6464,6466:6494,6496:6549,6555:6560,6562:6579,
6581:6587,6589:6673,6677,6695:6876,6878:6886,6888:6890,6893,6903:7166,7344,7
544,7609,7770,7899,8012:8013,8063,8249,8258,8262,8264,8282:8294,8296,8300:83
99,8402:8404,8407:8410,8413:8423,8427:8428,8432:8434,8437:8439,8442:8451,845
4:8455,8458,8461:8471,8473:8475,8480:8486,8488:8517,8520:8537,8539,8541,8545
,8547,8550,8557,8567:8568,8570,8572:8578,8581,8583,8585,8589,8596,8598:8599,
8607,8613,8615,8629,8633,8643:8644,8651,8657:8661,8666,8668:8669,8672:8674,8
677:8678,8680:8681,8685,8689:8690,8692,8699,8706,8711,8722,8725,8733,8736:87
38,8750:8751,8758,8761,8763,8777,8784:8785,8787,8789,8801:8803,8807,8820:882
1,8825,8830,8833:8837,8840,8843,8847:8850,8853,8858,8861,8864:8865,8867:8871
,8873:8874,8879:8880,8882,8884:8893,8896,8898,8921:8922,8924,8926:8928,8930:
8931,8937:8938,8940,8943:8948,8951:8953,8956:8957,8960:8962,8965,8967,8971,8
979,8981:8982,8984,8986,8990,8992,8994,8997,9002,9005:9007,9013:9014,9019:90
20,9028,9031,9037:9039,9042,9046:9047,9050,9054,9057:9058,9065:9068,9072,907
5,9077:9080,9082,9084:9087,9089:9090,9092,9094,9097:9102,9105:9109,9111:9112
,9114:9124,9126:9129,9134,9136:9138,9140,9142:9143,9145:9148,9150:9154,9156,
9158:9167,9169:9171,9173,9175:9178,9180:9183,9185:9186,9188:9189,9191:9198,9
201:9227,9229:9258,9260:9270,9272:9280,9282:9284,9288:9317,9321,9323,9326:93
33,9336:9348,9351:9352,9359,9361,9364,9366,9368:9376,9378:9379,9381:9383,939
0,9394:9396,9402:9430,9432:9441,9443:9450,9453:9454,9456:9459,9464:9466,9468
:9469,9472:9474,9476:9477,9479:9480,9482,9484,9487:9489,9492:9493,9496:9497,
9500,9503,9506,9509:9510,9513,9518:9519,9522,9525,9528:9530,9533:9534,9537:9
538,9541:9542,9545:9546,9549:9560,9562:9631,9633:9641,9643:9651,9654:9655,96
57:9704,9720:9721,9727:9734,9737:9780,9784:9854,9856:9933","f":"INBOX","c":"
Email","lsd":0,"sd":0,"hi":true,"v":2}}";s:10:"*_stream";N;}i:2;s:32:"0E7062
08ED364055BD1FBD618B474D0E";i:3;i:1512338346;i:4;s:9:"F71c41963";i:5;s:19:"l
ucas at domain.de";i:6;i:0;i:7;i:1512338346;}
[19409][2017-12-03T22:59:06+01:00] NOTICE: STATE: Error saving state,
checking if this is due to previous synckey
{5a207f65-78ec-43a9-aa69-476b00000000}20 not being accepted by client.
[19409][2017-12-03T22:59:06+01:00] O:   </Folder>
[19409][2017-12-03T22:59:06+01:00] >>>: Collection output peak memory usage:
2097152

What can I do in this situation?

Thanks in advance,
Lucas



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