[horde] [HORDE][WHUPS]: error on script pipe in postfix

[Carsten]

Hi all,

I try the set up whups with automated ticket generation from mails.

my postfix sends the incoming mail to the pipe, but returns such an error:

Mar  8 12:40:38 derdapp004 postfix/local[30799]: 04C7040C4C:  
to=<whups at localhost>, orig_to=<whups@[mydn.tdl]>, relay=local,  
delay=0.58, delays=0.09/0.04/0/0.45, dsn=5.3.0, status=bounced  
(Command died with status 255: "/usr/bin/whups-mail-filter -g".  
Command output: PHP Warning:   
require_once(/usr/share/php/www/horde/whups/lib/Application.php):  
failed to open stream: No such file or directory in  
/usr/bin/whups-mail-filter on line 73 PHP Fatal error:   
require_once(): Failed opening required  
'/usr/share/php/www/horde/whups/lib/Application.php'  
(include_path='.:/usr/share/php:/usr/share/pear') in  
/usr/bin/whups-mail-filter on line 73 )


If I pipe with the local user (root) from the command line, it works perfect.
I guess it is about a missing environment o.s.

Can somebody advice, pls?

br
Carsten