[horde] Suddenly Error 500 for an hour

[Daniel Stonek]

Hello,

Here it comes again.

[Wed Nov 27 06:58:23.206063 2019] [fcgid:warn] [pid 3106] [client 
186.54.79.2:49308] mod_fcgid: *read data timeout in 31 seconds*, 
referer: https://mail.MyDomain.com/login.php
[Wed Nov 27 06:58:23.206187 2019] [core:error] [pid 3106] [client 
186.54.79.2:49308] End of script output before headers: login.php, 
referer: https://mail.MyDomain.com/login.php

What could take so long to read for every user trying to login?
No settings have been changed.

Last time this happened was at Nov 3.

Thank you,

Daniel

--------------------------------------------------------------------

Hi Arjen,

I installed Horde 3 weeks ago in a fresh server install.
I didn't set anything but necessary data like database, user and 
password, nothing to archive.
There are only three users using Horde webmail.
They have created some mailboxes and procmail directives to store 
particular mail senders in those folders.
Some of them have emails moved from another server.

It is working fine after that issue but I worry about what could be 
happened to avoid repetition.<

Thank you,

Daniel

On 3/11/19 10:28, Arjen de Korte wrote:
> Citeren Daniel Stonek <daniel at stonek.com>:
>
>> Hello,
>>
>> We couldn't access login page for more than an hour because of error 500
>>
>> [Sun Nov 03 09:00:29.127717 2019] [fcgid:warn] [pid 2017] [client 
>> 186.54.98.224:51390] mod_fcgid: read data timeout in 31 seconds, 
>> referer: 
>> https://mail.domain.com/login.php?url=%2F&horde_logout_token=wvW7lH-pKpFesxjzFKGASpl&logout_reason=6&token=wvW7lH-pKpFesxjzFKGASpl
>>
>> [Sun Nov 03 09:00:29.128507 2019] [core:error] [pid 2017] [client 
>> 186.54.98.224:51390] End of script output before headers: login.php, 
>> referer: 
>> https://mail.domain.com/login.php?url=%2F&horde_logout_token=wvW7lH-pKpFesxjzFKGASpl&logout_reason=6&token=wvW7lH-pKpFesxjzFKGASpl
>>
>> I didn't make any changes to Horde virtual host
>>
>> I rebooted the server and still got error 500 trying to login.
>> After 15 minutes we could access adn login successfully.
>>
>> Other virtual hosts worked correctly (VPS at Contabo)
>>
>> What could be happened?
>
> Could it be you have configured login tasks to archive messages or 
> calendar items periodically? In that case, an fcgid timeout of just 30 
> seconds may not be enough for these tasks to finish.
>
>> Thank you
>>
>> Daniel
>
>
>