[horde] Turba sync with IOS device only one direction

Ralf Lang lang at b1-systems.de
Wed Jul 29 16:30:36 UTC 2020


Hi Michael,

Am 06.07.20 um 20:31 schrieb Michael Polenske:
> Good evening,
>
> On 06.07.20 19:53, Michael J Rubinsky wrote:
>> Quoting Michael Polenske <m.polenske at web.de>:
>>
>>> Good afternoon,
>>>
>>> I use horde for our family devices and sync calendar, mail and address
>>> books between my wife, kids and me. I don't know since when, because I
>>> took some time to recognize the prob, but I see sync problems with turba
>>> (kronolith & imp work fine):
>>>
>>> - create an entry in turba webinterface - contact is synced to IOS
>>> device (latest version, 13.5.1)
>>>
>>> - create an entry on IOS device: it stays there, will not be synced to
>>> server.
>>>
>>> If I now delete device in active sync device overview and force that way
>>> a resync, the on IOS device created contacts are gone.
>>>
>>>
>>> Any hint where to start debugging ?
>> Enable, and look at, the synchronizatino log. See if anything is
>> attempted to be sent to the server after you make a change on the
>> device. Are there any errors reporting during that process? Also, you
>> can look in horde/webserver/php logs for errors...
>>
> Logs are enabled, but due to some reason no active sync logs are
> generated -
>
> $conf['activesync']['logging']['path'] = '/tmp/horde_ASdebug/';
> $conf['activesync']['logging']['level'] = '1';
> $conf['activesync']['logging']['type'] = 'perdevice';
> $conf['log']['priority'] = 'DEBUG';
> $conf['log']['ident'] = 'HORDE';
> $conf['log']['name'] = '/tmp/horde_debug.log';
> $conf['log']['params']['append'] = true;
> $conf['log']['params']['format'] = 'default';
> $conf['log']['type'] = 'file';
> $conf['log']['enabled'] = true;
>
> General logging is working (horde_debug.log is created and being
> updated), but no logging for active sync.
>
>> Are the synchronization preferences set selected as you expect? Are
>> the address books listed in that pref accurate?  Do you have "Support
>> separate address books" checked? If not, is the "Address Book"
>> preference for your default address book correct?
>
> Yes, only one book per user, in own prefs the correct book is choosen.
>
> Support for seperate books is unchecked.
>
> Cheers - Michael

can you su into your webserver user (wwwrun, www-data, www, httpd ...
depending on your OS) and verify that the target directory and file are
actually accessible for the webserver or the php-fpm's user to write into?


-- 
Ralf Lang
Linux Consultant / Developer
Tel.: +49-170-6381563
Mail: lang at b1-systems.de
B1 Systems GmbH
Osterfeldstraße 7 / 85088 Vohburg / http://www.b1-systems.de
GF: Ralph Dehner / Unternehmenssitz: Vohburg / AG: Ingolstadt,HRB 3537

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