[horde] activesync email count limit

[David Wells]

Thank you so much!

El 17/12/2020 a las 16:31, Michael J Rubinsky escribió:
>
> Quoting David Wells <dwells at alfavinil.com>:
>
>> Hello again.
>>
>> I moved another user from imap to active sync and I'm having the same 
>> issue I had with the previous user. In that case I thought that the 
>> problem could have been with the amount of mails stored in that users 
>> inbox but as Vijay stated it had to do with one particular mail that 
>> once identified and moved out of the inbox the problem was solved. 
>> The new active sync user had very few mails in his inbox, less than 
>> 20 mails since he moves every single mail out of the inbox and into 
>> one of many sub folders. At one moment his inbox stopped syncing, I 
>> haven't found yet the culprit but once I do I would very much 
>> appreciate if Michael could be kind enough to take a look at it to 
>> try and figure out what is causing the problem but since I would be 
>> sending the whole mail with headers and everything I would really 
>> need some way to send it privately.
>
> Not promising anything, but you can send the email to mrubinsk at horde.org.
>
>>
>> Thank you very much in advance!
>> Best regards,
>> David Wells.
>>
>> El 10/12/2020 a las 13:00, Michael J Rubinsky escribió:
>>>
>>> Quoting David Wells <dwells at alfavinil.com>:
>>>
>>>> Hi!
>>>>
>>>> Thanks Vijay for your suggestion! It was indeed an email that for 
>>>> some strange reason was interrupting the sinchronization process, 
>>>> once I moved that mail onto another folder the inbox synchronized. 
>>>> I have been looking at the header of this mail and can't find 
>>>> anything strange about it, it's not a calendar invite, just a 
>>>> regular mail.
>>>
>>> If it's possible to do so, feel free to send me the email in 
>>> question so I can attempt to figure out what is causing ActiveSync 
>>> to choke on it, or at the very least figure out why nothing was 
>>> written to your server error or activesync log.
>>>
>>>
>>>
>>>>
>>>> Thanks again.
>>>> Best regards,
>>>> David Wells.
>>>>
>>>>
>>>> El 26/11/2020 a las 18:15, Vijay Sankar escribió:
>>>>> You're welcome! No worries.
>>>>>
>>>>> If this does address your problem please post it in the mailing 
>>>>> list or if you let me know, I can post it as well. Mentioning this 
>>>>> because over the past few years a few people had similar problems, 
>>>>> so may be it will help others.
>>>>>
>>>>> On Thu, Nov 26, 2020 at 2:42 PM David Wells <dwells at alfavinil.com 
>>>>> <mailto:dwells at alfavinil.com>> wrote:
>>>>>
>>>>>    Hi Vijay,
>>>>>
>>>>>    Great tip, thank you very much! I'll check this.
>>>>>
>>>>>    Thank you very much again!
>>>>>    Best regards,
>>>>>    David Wells.
>>>>>
>>>>>
>>>>>    El 26/11/2020 a las 17:04, Vijay Sankar escribió:
>>>>>>    Hi,
>>>>>>
>>>>>>    I have had a similar situation. The root cause in my case was
>>>>>>    because the user had moved some calendar -related messages to the
>>>>>>    inbox. IIRC it was some meeting invitations that he had accepted
>>>>>>    and then moved to some archive folder within the Inbox on Outlook
>>>>>>    2019. Passing this on to you just in case it is relevant.
>>>>>>
>>>>>>    All the best,
>>>>>>
>>>>>>    Vijay
>>>>>>
>>>>>>    On Thu, Nov 26, 2020 at 12:48 PM David Wells
>>>>>>    <dwells at alfavinil.com <mailto:dwells at alfavinil.com>> wrote:
>>>>>>
>>>>>>        Hello all!
>>>>>>
>>>>>>        I'm configuring one of my users email account on outlook 2019
>>>>>>        using the
>>>>>>        activesync protocol and I can configure it correctly and get
>>>>>>        emails,
>>>>>>        calendars and contacts, except for the inbox. This users
>>>>>>        inbox has more
>>>>>>        than 6k emails and for some reasong I can only download 2850
>>>>>>        emails.
>>>>>>        Could anybody please offer some insight as to where I could
>>>>>>        find some
>>>>>>        kind of limit that might be preventing this user form
>>>>>>        accessing his
>>>>>>        complete inbox?
>>>>>>
>>>>>>        Thank you very much in advance.
>>>>>>        Best regards,
>>>>>>        David Wells.
>>>>>>
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>>>>>>
>>>>
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>>>
>>>
>>>
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