[horde] [better layout] Sudden user-interface changes for some users

DrOteonu oteonu at nanquanu.org
Sun Feb 14 12:16:22 UTC 2021


On Sun, 2021-02-14 at 13:11 +0100, Jens Wahnes wrote:
> DrOteonu wrote:
> 
> > We have been using Horde for years and with pleasure. However, suddenly, in some accounts the interface has changed, in a very unpleasant way. The strange thing is that this only happened in some user-accounts, without these users having made any changes in their
> > settings. And without us having upgraded Horde.
> That sounds like these users inadvertently chose another mode on the 
> login screen.  One of the screenshots that you shared shows "Basic" 
> mode, for example, when everybody should be using "Dynamic" mode (on a 
> regular PC, that is).  Another example you were giving is referring to 
> minimal mode, I think.
> 
> The mode setting is not a setting that is saved in Horde's preference 
> system. It's a simple cookie, so it's not specific to a certain user, 
> but specific to a browser environment.  So the easiest way to detect 
> this is to use a different browser.
> 
> As for why this happens, I've also been wondering, because we have a few 
> users complaining about this as well.  So far, the best explanation I 
> could come up with was that people either click or scroll through the 
> list of available modes and then end up with the last entry ("Minimal" 
> mode) in the worst case scenario.  One way to inadvertently chose 
> minimal mode would be pressing the "down" arrow key on the keyboard 
> several times with focus on the mode selection box, as "minimal" is the 
> last entry there.  But I'm not sure that that's what's actually 
> happening, because I think nowadays, there a too few people out there 
> moving through the login form using the tab key and cursor keys to make 
> this happen on a regular basis.  I've been searching if there are 
> browsers out there that allow you to cycle though the mode selection box 
> by turning the mouse wheel and thus by mistake chose another mode, but I 
> didn't find any of the popular browsers doing this.
> 
> In any event, you'll just need to instruct the users impacted by this to 
> switch the "mode" setting on the login screen back to "Automatic" the 
> next time they log in and they should be good to go.  With Horde 6, the 
> two most unpopular modes (minimal and basic) will be gone for good anyhow.
> 
> 

Jens, thanks for your elaborate reply, we are going to try it out ASAP.

- DrO


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