[horde] [better layout] Sudden user-interface changes for some users
DrOteonu
oteonu at nanquanu.org
Sun Feb 14 12:16:22 UTC 2021
On Sun, 2021-02-14 at 13:11 +0100, Jens Wahnes wrote:
> DrOteonu wrote:
>
> > We have been using Horde for years and with pleasure. However, suddenly, in some accounts the interface has changed, in a very unpleasant way. The strange thing is that this only happened in some user-accounts, without these users having made any changes in their
> > settings. And without us having upgraded Horde.
> That sounds like these users inadvertently chose another mode on the
> login screen. One of the screenshots that you shared shows "Basic"
> mode, for example, when everybody should be using "Dynamic" mode (on a
> regular PC, that is). Another example you were giving is referring to
> minimal mode, I think.
>
> The mode setting is not a setting that is saved in Horde's preference
> system. It's a simple cookie, so it's not specific to a certain user,
> but specific to a browser environment. So the easiest way to detect
> this is to use a different browser.
>
> As for why this happens, I've also been wondering, because we have a few
> users complaining about this as well. So far, the best explanation I
> could come up with was that people either click or scroll through the
> list of available modes and then end up with the last entry ("Minimal"
> mode) in the worst case scenario. One way to inadvertently chose
> minimal mode would be pressing the "down" arrow key on the keyboard
> several times with focus on the mode selection box, as "minimal" is the
> last entry there. But I'm not sure that that's what's actually
> happening, because I think nowadays, there a too few people out there
> moving through the login form using the tab key and cursor keys to make
> this happen on a regular basis. I've been searching if there are
> browsers out there that allow you to cycle though the mode selection box
> by turning the mouse wheel and thus by mistake chose another mode, but I
> didn't find any of the popular browsers doing this.
>
> In any event, you'll just need to instruct the users impacted by this to
> switch the "mode" setting on the login screen back to "Automatic" the
> next time they log in and they should be good to go. With Horde 6, the
> two most unpopular modes (minimal and basic) will be gone for good anyhow.
>
>
Jens, thanks for your elaborate reply, we are going to try it out ASAP.
- DrO
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