[horde] Latest Gmail app / Android update seems to break ActiveSync with Horde
Sebastian Arcus
s.arcus at open-t.co.uk
Wed Nov 19 17:19:13 UTC 2025
On 19/11/2025 16:29, Volker Jordan wrote:
>
> Quoting Sebastian Arcus <s.arcus at open-t.co.uk>:
>
>> Just a heads up that latest Android and/or Gmail app update seems to
>> break ActiveSync connection to Horde. I have reports so far of 4
>> phones of different brands - Samsung and Xiaomi - on Android 12 and 16
>> respectively - which have all developed similar symptoms in the last
>> week or so. They are connected to 2 different Horde instances - both
>> on version 5.2.21. The emails and contacts endlessly reload again and
>> again. I have tried to clear the cache and storage for the Gmail app.
>> Also deleted and reconfigured the accounts on the phone. The main
>> error message I can find in the Horde logs is the one below - which
>> might or might not be connected to this:
>>
>> 2025-11-19T14:33:03+00:00 ERR: HORDE Returning HTTP 400 while handling
>> Find command. Error is: Find not supported. [pid 351 on line 160 of
>> "/srv/lighttpd/mail.mydomain.co.uk/horde/rpc.php"]
>>
>> Just wondering if anyone else has encountered this?
>>
> Hi Sebastian,
>
> I am so glad that you wrote this. I already spend hours on this issue
> yesterday.
> I enabled various debug options, but I never saw an error in the logs.
> Blackberry, Outlook and iPhone still work without any issues.
> I now switched to CardDav/CalDav/Imap until its working again. I think
> its an issue on Gmail.
A little bit of progress. From what I've been able to determine, last
Friday (14 Nov 2025) there were 2 Gmail app updates on Android:
2025.11.09.830318519
2025.11.02.830645655
One or both of them appear to be the culprit. On one of the phones I've
uninstalled all Gmail updates (as there is no option to only uninstall
the latest one) - and the sync is magically back to working fine. Even
better then fine - the base Gmail app version on this phone from about
2021 is really nice and fast. When I will get a bit of time, I should
try side loading the latest Gmail app version from before last Friday
from apkmirror.com - to both check it works fine, and to provide a bit
better level of security then a version from 2021. But after using up
most of today on this, I've run out of time for now.
I hope the above helps a bit.
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