[imp] IMP 2.2.6 problems with expunge

Scott G Mcdaniel scott@Eng.Auburn.EDU
Mon, 10 Dec 2001 12:39:06 -0600 (CST)


Thanks for the quick responses,

The problem was with the imap daemon and some bad system memory.  Had it not 
been for the suggestions, I would have been beating my head against the wall 
looking at the IMP stuff all day.

Sincerely,
Scott

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>Date: Mon, 10 Dec 2001 10:14:39 -0800 (PST)
>From: Andrew Morgan <morgan@orst.edu>
>To: <imp@lists.horde.org>
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>Subject: Re: [imp] IMP 2.2.6 problems with expunge
>
>
>
>On Mon, 10 Dec 2001, Scott G Mcdaniel wrote:
>
>> Dear Everyone:
>>
>> I have recently required a system that is running IMP 2.2.6.  This morning,
>> several users have started complaining about the following two issues:
>> 	1)  When they get a new message, the "you've got mail" box keeps popping
>> up about every minute about the same message--regardless if it was read or 
not.
>> 	2)  when they attempt to delete a message, it goes to "hidden" status.
>> When they try to expunge, the message gets remarked as "new" and goes back 
into
>> the "shown" status.  The messages never do get expunged.
>>
>> The items I've done so far are:
>> 	1.  checked to see if mysql dbs were corrupt.  I stopped MySQL, ran db
>> checks, everything looked good, restarted mysql and same problem.
>>
>> 	2.  Imap is launchd from inet on a remote server.  restarted inetd on
>> that server.  No change in the problem.
>>
>> Any additional advice would be greatly appreciated.  Being new to this 
system, I
>> am not very fimilar with the operations of IMP.  I am fimilar with PHP and
>> MySQL.
>
>My guess is that those users are over quota and their quota has expired.
>I've seen exactly the same problem here.
>
>We're running UW-IMAPD on the server.  This seems to be a bug with the
>server, not imp, because we have the same trouble expunging email using
>other imap clients such as netscape mail.  Something about the way the
>imap server is trying to expunge messages runs up against the quota
>limits.  Maybe it is trying to extend the file in some small way before it
>deletes the message?
>
>The only solution we have had is to reset the user's quota to give them
>more time, or have the user delete the message using pine on the mail
>server.  Apparently pine operating on a local mail file doesn't have this
>problem.
>
>	Andy
>
>
>
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===============================-------------------------
Scott McDaniel			
System Administrator		E:  scott@eng.auburn.edu
Engineering Network Services	W:  334-844-2280
Auburn University               IM: Penguin0600
===============================-------------------------