[imp] Logging
Kevin Konowalec
webadmin at ualberta.ca
Thu Apr 12 21:20:23 UTC 2007
I posted a couple of diffs for what I did to accomplish what we
wanted... You can see them here:
http://bugs.horde.org/ticket/?id=5215
K
On Apr 12, 2007, at 3:12 PM, Fábio Almeida wrote:
> I support Kevin's request... We've been having the same trouble (user
> complaining about disappearing messages) and a session logger would
> indeed
> come in very handy.
> I wonder if it could be done with custom hooks.
>
>
> On 3/28/07, Kevin Konowalec <webadmin at ualberta.ca> wrote:
>>
>> Would it be possible to add additional logging to Horde/Imp to show
>> when a user deletes a message? We have users claiming that imp "ate
>> their mail" and although we have imap records of a deletion occurring
>> we have no way to prove whether it was the user being stupid or if
>> there's a bug in the system.
>>
>> Incidentally, it appears there may be a bug... user claims that he
>> goes into his trash folder to delete specific messages (rather than
>> just hitting "empty trash"). When he does it sits there spinning for
>> about a minute... then the user gets frustrated and shuts down the
>> browser. When he comes back, all of his INBOX messages are gone but
>> the trash messages he was trying to delete are still there.
>>
>> I'm in the process of investigating this (I have yet to be able to
>> reproduce it) but if I manage to I'll definitely post a bug report.
>> REGARDLESS... the additional logging would be VERY handy for
>> administration purposes. Actually what also would be extremely
>> helpful is producing a session summary on logout showing number of
>> messages read, sent, and deletes by a user in a particular session.
>> Granted that might be tough since a lot of users don't log off
>> properly but it'd still be a helpful tool if there was a way to do
>> it.
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