[imp] default reply behavior in dimp/imp

Ralf Lang lang at b1-systems.de
Mon Sep 5 09:52:18 UTC 2011


Am Mittwoch, 17. August 2011, 18:26:18 schrieb Brent:
> Quoting Michael M Slusarz <slusarz at horde.org>
> 
> > Quoting Nick <whatdoyouwant at gmail.com>:
> >> It seems that when I hit "Reply" it defaults to reply all.  Is there any
> >> way to change this?  I see the "You are currently replying to ALL
> >> recipients. Click this box to reply to the original sender instead" in
> >> dimp's compose window, but my users shouldn't always have to click
> >> this.
> > 
> > And this is almost certainly what is wanted.  Replying must be
> > analyzed from the point of view of the ORIGINAL sender of the
> > message.  He/she believed the message was appropriate/pertinent to
> > send to a  group of people.  Thus, a response to the email thread
> > needs to,  likewise, go to all members of that group.
> > If you want to send a personal message (i.e. breaking the thread),
> > you need to EXPRESSLY indicate that intention.
> > 
> > Thus, we have no plans for making this configurable.  You can alter
> > the code as you wish on your installation, of course.
> > 
> > michael
> 
> What about this:  add another button between Reply and Forward that
> says "Reply To All", then default the Reply to just reply to the user
> (breaking the thread).  That is what Outlook and Thunderbird have, for
> what it's worth, and removes a certain amount of ambiguity on the
> end-users part.  I think the primary reason is that the button says
> "Reply" and in Outlook/Thunderbird, that means "reply to the sender
> only".  I believe this is what is causing the confusion and has caused
> more than one faux paus among the Horde mob.
> 

This issue has been discussed before and it makes sense to me. I see to many 
people accidentally not keeping discussions on list and the button now does 
exactly what I would expect and want. Replying to list is not "reply to all" 
(which would include the sender personally and any cc'ed individuals). The 
List is one receiver. You already have "reply to sender" (actual caption may 
vary as I use a translated interface).
 

-- 
Ralf Lang
Linux Consultant / Developer

B1 Systems GmbH
Osterfeldstraße 7 / 85088 Vohburg / http://www.b1-systems.de
GF: Ralph Dehner / Unternehmenssitz: Vohburg / AG: Ingolstadt,HRB 3537


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