[imp] mailbox overquota and move to trash -> something to improve?

[LALOT Dominique]

2012/1/27 Andrew Morgan <morgan at orst.edu>

> On Fri, 27 Jan 2012, LALOT Dominique wrote:
>
>  2012/1/27 Michael M Slusarz <slusarz at horde.org>
>>
>>  Quoting ANANT S ATHAVALE <asa at isac.gov.in>:
>>>
>>>  ----- Message from LALOT Dominique <dom.lalot at gmail.com> ---------
>>>
>>>>  Date: Thu, 26 Jan 2012 09:10:52 +0100
>>>>  From: LALOT Dominique <dom.lalot at gmail.com>
>>>> Subject: Re: [imp] mailbox overquota and move to trash -> something to
>>>> improve?
>>>>    To: imp at lists.horde.org
>>>>
>>>>
>>>>  2012/1/26 LALOT Dominique <dom.lalot at gmail.com>
>>>>
>>>>>
>>>>>  Hello,
>>>>>
>>>>>>
>>>>>> I'am faced to some students being unable to delete their mails because
>>>>>> they are overquota.. I changed to simply flag deleted but users
>>>>>> complained.
>>>>>> I red articles on the net and there is no way to move and not copy,
>>>>>> then
>>>>>> delete which cause the problem.
>>>>>> So, when having an error such as overquota, could horde simply flag
>>>>>> mail
>>>>>> as deleted, then the user will be able to delete mails without any
>>>>>> assistance..
>>>>>> Is it difficult to do?
>>>>>>
>>>>>> Thanks
>>>>>>
>>>>>>
>>>>>>  May be the solution could be to use virtual trash, but I don't
>>>>>>
>>>>> understand
>>>>> how to do that using prefs.php. Looking in database, the data is
>>>>> binary..
>>>>>
>>>>>
>>>> Ask the users not to use Trash folder temporarily using their preference
>>>> option.  So, they get option to delete which makes them 'mark as
>>>> deleted'
>>>> and ask them to purge.
>>>>
>>>>
>>> This was actually technically impossible until RFC 5530 defined an
>>> OVERQUOTA response code.  I've just added code to IMP 5.1 that will
>>> workaround this issue by permanently deleting the messages instead of
>>> moving to Trash.  However, this is entirely dependent on the IMAP server
>>> (I
>>> think Dovecot supports it).
>>>
>>> Alternatively, use a IMAP server that supports "soft" quotas.
>>>
>>>
>>>  OK, I will see in that direction. Any hard things that thousand of
>> students
>> need to do, lead to heavy support. So we need to automate..
>> We have cyrus imap
>>
>
> The Virtual Trash folder is a great option.  We removed the regular Trash
> folder option here to prevent our users from complaining later.
>
>        Andy
>

Hum.. There is no empty trash action. I feel this is not easy for users.
And I don't know what value to put in prefs.php  to use virtual trash. The
binary data in database will be a nightmare. phpmyadmin does not show
something.

Dom

-- 
Dominique LALOT
Ingénieur Systèmes et Réseaux
http://annuaire.univmed.fr/showuser.php?uid=lalot