[imp] very slow printing

[Bernd Wolf]

I watched the printed mail again -> an idea:

Maybe, its a kind of rendering the printdata, which eats the cpu-power?

IF so, perhaps there is a "misconfiguration"?
Rendering-software like ?imagemagick? (or whatever) isn't found, the
renderprocess is done on a very cpu-intensive way?

I don't know enough about the internal processes, how to debug
apache-executed steps and so on.

??? Is there anybody who knows details about the render-process ???
Maybe there are options to jump over rendering details, getting "ugly"
printed mail, but very fast?
Then we may be able to isolate the problem step by step.


Samuel:
Is it possible to check "slow printed mail" agains the old but fast
printed ones?
Are there significant changes in layout?


Am 10.09.2013 21:25, schrieb Samuel Wolf:
> Hi Bernd,
>
> Zitat von Bernd Wolf <bernd.wolf at csw-wolf.de>:
>
>> Hello,
>>
>> if I use the print-icon of mails, the process waits 10-40s before
>> getting the choose-printer dialog.
>>
>>
>> I'm using Horde Groupware Webmail Edition 5.1.2 on CentOS 6.2,
>> installed at a local server, accessing Cyrus-Imap.
>> Everything looks ok, no known problems.
>>
>> Other clients (Thunderbird) doesn't show any performance problems.
>>
>> If horde-server accesses local cyrus-imap, it's about 10-20s waiting
>> - without any load, only a testsystem, 1 user.
>>
>> Tried with MS-Windows IE, but mostly using Firefox from linux desktop.
>>
>> What's to be seen:
>> - download of email using the icon works very well
>> - print of email using the print-icon: long waiting
>>   - checked network/server-load: server's cpu-load goes to 100%
>
> same problem here, 100% apache CPU* load for about 40 seconds.
> * Intel(R) Atom(TM) CPU D525   @ 1.80GHz
>
> This happens since a few weeks, unfortunately i do not know with which
> update.
>
>
> Samuel
>
>> during wait, network traffic is at the beginning
>>     and at the end very shortly
>> - print from browser's STRG+P works very well, but not very nicely
>> formatted
>> - mail server load: no visible time to wait, no problems in logs or
>> with performance
>>
>>
>> Any idea about this?
>>
>> -- 
>> Bernd
>> -- 
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>
>
>